An error occured during creating the thumbnail.

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GK User
Thu Jan 08, 2015 4:04 pm
Hi Guys,

I'm getting the error An error occured during creating the thumbnail. on a wordpress site for News Show Pro, I've checked and tried both gk_nsp_cache and gk_nsp_external_data as 777, I've also confirmed that GD library is available.

I had the host update the server from php 5.3.3 to 5.5.20

Any ideas?

David
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Expert Boarder

teitbite
Sat Jan 10, 2015 9:07 pm
Hi

Does PHP was update before or after this error appeared ? I have asked WP supporter to assist You. Thread was incorrectly addressed as a joomla related.
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GK User
Mon Jan 12, 2015 7:57 am
Hi,
@Jane Blonde, could you please send me a PM with backend access to your website? Then I'll be able to check the issue exactly.
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