Article Preview images not opening

**GK User** Sat Oct 31, 2015 3:59 pm Reply with quote Report this post

when i click on the article preview image the article does not open, clicking on the image seems to refresh the homepage. i think i have disabled something which has caused this however i can not locate what this is...

**GK User** Sat Oct 31, 2015 7:31 pm Reply with quote Report this post

after an entirely wasted day and a lot of lost work due to zero support from Gavick it appears the issue relates to the below update... how is it that a Gavick update would cause this issue ??

Name Install Type Type Version Folder Client URL Details

News Show Pro GK5
Update Module 1.9.2 N/A Site https://www.gavick.com/update_server/jo ... sp_gk5.xml
http://www.gavick.com/news-show-pro-gk5.html

**GK User** Sat Oct 31, 2015 7:43 pm Reply with quote Report this post

i updated a second website with this earlier which has also been messed up now, when will you have a solution for this ?

**teitbite** Sun Nov 01, 2015 5:28 pm Reply with quote Report this post

This is a problem with menu structure and lack of landing pages for articles. Please read this article to learn how to solve it: https://www.gavick.com/documentation/qu ... s-working/

**GK User** Sun Nov 01, 2015 6:43 pm Reply with quote Report this post

There was no issue with the links until after I updated the 'News Show Pro GK5' extenion. Immediately after i experienced issues. I had to revert the site back to original settings as I couldn't determine the issue. I have not updated News Show Pro GK5 on this occasion and there are no issues...

**GK User** Tue Nov 03, 2015 10:24 am Reply with quote Report this post

Hi

I haven't seen a response ? I have raised a critical error here which you have dismissed. Can you look into this and correct the new extension release?

**GK User** Tue Nov 03, 2015 9:09 pm Reply with quote Report this post

very poor turnaround on these issues...

**teitbite** Wed Nov 04, 2015 12:03 pm Reply with quote Report this post

Hi

I could not answer faster because of the bumps. Every new post in thread is changing the last activity time and pushing the thread to the end of the line.

Please send me an access to joomla panel and FTP so I'll check if it was not the lack of landing pages as I suspect and if not than I'll fix it and send the solution to programmers to update module packages.

**teitbite** Wed Nov 11, 2015 1:21 pm Reply with quote Report this post

Hi

Sorry, but I could not locate the issue. I'm clicking through all the links on frontpage and I'm always being redirected to a different page with article. Which link should I try exactly ?

http://recordit.co/pPTEAu8pGC

**GK User** Fri Nov 13, 2015 12:59 pm Reply with quote Report this post

you didn't update the extension i mentioned is causing the issue. if you update the extension you will not be able to click on images and be directed to an article.

**teitbite** Sun Nov 15, 2015 11:00 am Reply with quote Report this post

Hi

I'm sure I did, but just updated it again and clicked couple of links. Again every link opens a different page for me. Please take a look: http://g.recordit.co/H00H1LnJIy.gif

**GK User** Sun Nov 15, 2015 10:56 pm Reply with quote Report this post

very strange that it is working... i am very reluctant to update that extension however as i am terrified that it will cause the same issue again and a lot of work will have been lost

**teitbite** Mon Nov 16, 2015 11:25 pm Reply with quote Report this post

Hi

I understand. You can stay with this version if it works, but I would advice to make a copy of a website just to have it for testing extensions.