http://www.derbyalcohol.org.uk/about-this-siteThe text below (from the above page) should have bullet points - as should numerous other pages.
A therapeutic relationship between the specialist worker and the client that is non-confrontational, reflective and encouraging and based on the client needs.
Regular sessions that include motivational interviewing techniques, the provision of accurate and timely information and advice to keep the client engaged and are based on clear, goal focused care plans that are regularly reviewed. Group work and acupuncture sessions are also available to all clients.
Focused and structured sessions using a variety of evidence-based approaches with clearly agreed boundaries and a commitment to privacy and confidentiality
Sessions that are focused on recovery and positive outcomes and where applicable reintegration and will use the concept within the Outcome Star tool to enable the client to track their own progress and to highlight their successes during their recovery journey.