JS-Event details are not loaded properly

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GK User
Thu Sep 17, 2015 8:35 am
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Dear Gavick-team,

We have this issue with Musicstate and JomSocial (Events):
Click on Event Details opens the page, loads for 1 sec and then skips back to last activities in the event.
After clicking on Event Details again it works. But as it doesn't load properly in the first step it is an annoying issue and users are complaining.

STEPS TO REPLICATE:
1 Events
2 Click on Event Details
3 Page opens but Browser loads
4 Automatic skip back to Last Activities
5 Click again on Event Details - everything works

EXPECTED RESULT: Open Event Details with the first click
BROWSER: all Browsers

Here's the answer from JomSocial:
This issue is caused by your current template. Do a simple test: switch your current template with Joomla! default template Protostar. Then browse to events and click on tabs. They will switch correctly.

Please, contact with your template developer.


Can you please help us?
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Junior Boarder

GK User
Mon Sep 21, 2015 10:21 am
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...just following up here as I haven't heared from you since Thursday... Any idea on this issue?
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teitbite
Mon Sep 21, 2015 1:19 pm
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Could you please provide me with a URL to your website, either here or via PM (click the “Private Message” text underneath my avatar) so that I may analyze it? It is a lot easier for us to diagnose issues when we have a live site to examine.
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teitbite
Thu Sep 24, 2015 8:38 pm
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Hi

I got Your access and visited the page, but I cannot see a link Event Details anywhere. When I simply hit tile everything works fine, there is no reloading or skipping, page stays at top of the event I selected. I think I need some help to know where to click. Can You show this to me on a screenshot ?
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GK User
Mon Sep 28, 2015 10:12 am
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Hi!

Sure, just go to a single event and there you'll see it.
Attached a screenshot in that message.

Cheers,
Max
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teitbite
Tue Sep 29, 2015 3:06 pm
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Hi

Thank You. Now I was able to see the problem. I had to disable "Use smoothscroll" option in template settings. This script and jomsocial tabs are using same naming so one is interfering with other.
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GK User
Tue Sep 29, 2015 3:20 pm
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Thank you very much!
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Junior Boarder


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