Problems with installation

Hello,

My name is Edu, I'm using J! 2.5.9 and the website I'm working on is http://www.laraiz.es. I've just purchased the Music State template ir order to update the band's website, but I cannot make it work. Since now I've been using the Rockettheme's Cerulean template, and it's been working just fine, but now I've been trying to use the Music State template and it doesn't work at all. I've disabled all the plugins and modules used before and the ones related to the old template too, but the result remains the same: white blank page (even in offline mode).

Do you know what's going on?

Thank you in advance for your time,

Edu

Hi.
First, thanks for buying a club access.
Second, you should know that your Joomla need update --> Joomla 2.5.16 is current version !
Third, what does mean "

but now I've been trying to use the Music State template and it doesn't work at all

"

Please, on subdomain install quickstart that you will see how it all works.

p.s.
Template configuration: http://www.gavick.com/documentation/joo ... iguration/

Difference between a Joomla template and the quickstart package: http://www.gavick.com/documentation/joo ... t-package/

White-Blank page can means few thinks:
1) problem with old version of Joomla
2) problems with server settings
3) problems with template installation, not all files have been installed properly
others...

I have checked template on my private site and works fine, I see layout.

Hi Pawel,

Thank you for your complete answers.

I've updated J! to 2.5.16 and it is still the same. I've installed the template with the quickstart into a new subfolder and it works, therefore it seems like a problem between the template and the Joomla installation, doesn't it? But it is running perfectly with the other template, how can this be possible?

It's really important to me to keep all the previous information (the website was completely built and working). Can you please help me with that? Do you have any idea?

Thank you!

You can try to enable to show errors (Global Configuration --> Server --> Error Reporting : Max or Development) and check if any will appear.

Because hard to say why, this is new template but works or should work anyway.

Could you also download and install "older" template from last month or older to check if you will see this same "blank page". Thanks.

You're right, I forgot the "show errors" options. This is what I get:

Strict Standards: Declaration of GKCacheControllerPage::store() should be compatible with that of JCacheController::store() in /web/htdocs/www.laraiz.es/home/plugins/system/gavickExtCache/gk_assets/gk.page.php on line 186 Strict Standards: Declaration of JParameter::loadSetupFile() should be compatible with that of JRegistry::loadSetupFile() in /web/htdocs/www.laraiz.es/home/libraries/joomla/html/parameter.php on line 512 Strict Standards: Declaration of JCacheControllerPage::store() should be compatible with that of JCacheController::store() in /web/htdocs/www.laraiz.es/home/libraries/joomla/cache/controller/page.php on line 199 Notice: Undefined index: in /web/htdocs/www.laraiz.es/home/libraries/gantry/gantry.php on line 126 Notice: Trying to get property of non-object in /web/htdocs/www.laraiz.es/home/libraries/gantry/gantry.php on line 207 Fatal error: Call to a member function get() on a non-object in /web/htdocs/www.laraiz.es/home/libraries/gantry/gantry.php on line 267

The Gantry library problem appears even if it's disabled...

I've tried with "Rockwall" template and it's the same as "Music State".

Ok, it was a Gantry residual problem in the DB. Solved!

By the way, that is strange that Grantry framework created so many errors, I expected better quality of code, hmm.