Issue with background on home page

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GK User
Tue May 27, 2014 7:28 pm
Hello.

This has happened twice already and forced me to re-install the theme. As soon as I remove all three text widgets from the header widget area, the background is gone and the top-menu becomes static.
I know that this is an expected behavior, but what is odd about this is that even when I return the widgets where they were in the first place, the background image is missing and the menu stays static on the top of the page.
User avatar
Fresh Boarder

GK User
Tue May 27, 2014 7:32 pm
homepage-b.png
homepage-a.png


Here are screenshots from what I see when I remove the text widgets from Header widget area and then return them back...
Also, I find it odd that view-source gives me the header background image in the back, yet it's not displayed...
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Fresh Boarder

GK User
Wed May 28, 2014 7:34 am
Hi,

I've just recreate this situation - remove widget (only one is visible on the frontpage on the header area), refresh the page, then added the same widget again and don't see any problem with that - it's like it was in the beginning.

Regarding the background code - the background is provided in the code, but when you remove all widgets from the header, there's no header block at all on your webpage, so it's normal that the background is not visible.
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Moderator

GK User
Wed May 28, 2014 8:44 am
Piotr Kunicki wrote:Hi,

I've just recreate this situation - remove widget (only one is visible on the frontpage on the header area), refresh the page, then added the same widget again and don't see any problem with that - it's like it was in the beginning.


Hi again. Thanks for the effort.
Unfortunately I think I was not precise enough so we might have a misunderstanding.

In your quick-start bundle (WP + CloudHost theme) there are 3 active text widgets in the Header widget area:
1. Cloud managed hosting with 3 offerings
2. Domain search
3. Have a question?

What I am saying is that twice already when I remove the three text widgets from the Header widget area (not the widget area itself), the background is gone (which is obvious why) and the top menu becomes static.
The odd thing is that when I return those same three text widgets back, or any other widget for that matter, the background is still missing and the top menu stays static. Please take a look at my screenshot again.
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Fresh Boarder

GK User
Wed May 28, 2014 8:54 am
I'm sorry, the second text widget is not 'domain search' but 'Dedicated servers'.
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Fresh Boarder

GK User
Wed May 28, 2014 9:15 am
UPDATE: It just happened for the third time. Please remove all three widgets (or only the one that is set to show on the homepage only) and put any other text widget containing a div element with any height, to be shown only on the Homepage. You will see that the background will be gone and top menu will turn static.
Even when you put the original text widget back the background will still be missing.
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Fresh Boarder

GK User
Wed May 28, 2014 10:03 am
I understand you, and I'm doing the same steps and don't see this problem, probably you have some caching issue.

and remember that when you'll remove the widget and add another text widget, the background won't be visible until you set widget style (widget rules button) into "Image Background". - check exactly if you have this style set properly.

You can also send me a PM wth backend access to your website, then I'll be able to check exactly your installation.
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Moderator


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