contact form not sending email

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GK User
Sun Feb 23, 2014 8:39 am
I found it strange as we stopped receiving any event requests and upon checking the contact page discovered we are not getting any emails from the form after submitting.

http://teambuilding-bangkok.com/team-bu ... t-request/
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Expert Boarder

GK User
Mon Feb 24, 2014 12:11 pm
Hello toni,

As I see it is a custom form embedded in the iframe - did you tried to contact with the owner of this service? Because in my opinion it is a problem with their email system.
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Administrator

GK User
Sat Mar 01, 2014 2:54 pm
My apologies for the late reply. I changed the custom contact form to 'ContactMe' as an emergency because we were not getting client inquiries. I also submitted a post to Pressable host as this was happening on all sites hosted with them and they told me it had been fixed with your theme updates. Following this I updated 2 of the themes and they now work fine. ;) I'll leave the other site with 'ContactMe' for now as it's working quite well.

BTW is it possible to get notifications in the Admin panel whenever you update a theme?

You could now call this solved and thanks for your support :)

Regards

Toni
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Expert Boarder

GK User
Sun Mar 02, 2014 12:45 pm
Hello again toni,

You can check the updates in the "Updates" section, which displays under the theme menu options link after clicking it.
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Administrator

GK User
Sun Mar 02, 2014 8:28 pm
dziudek wrote:Hello again toni,

You can check the updates in the "Updates" section, which displays under the theme menu options link after clicking it.


My sites use your themes and I really don't know how I missed the obvious. I think I'm getting old! ;)

Thanks and solved

Regards

Toni
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Expert Boarder


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