Quickstart troubles

Sep '13 Joomla Template
Rate this topic: Evaluations: 1, 1.00 on the average.Evaluations: 1, 1.00 on the average.Evaluations: 1, 1.00 on the average.Evaluations: 1, 1.00 on the average.Evaluations: 1, 1.00 on the average.Evaluations: 1, 1.00 on the average.1.00 out of 6 based on 1 vote(s)
GK User
Thu Oct 03, 2013 3:08 pm
Reply with quote
Report this post
Hi,

I am setting up a brand new site with a clean database.

First I tried to install the Joomla 3 quickstart. That went well until the final step of the installation, "Creating configuration file". The installer got stuck there and wasn't able to finish. I tried several times using different browsers and emptied the database between each attempt but never got past the "creating configuration file".

So instead I tried to install the 2.5 quickstart after emptying the database and files again. Everything appeared to have gone smoothly, but when I log into the administrator I only get a blank page. Front end is fine. After deleting the browser cookies and reloading the admin page, I get the login screen again. If I try to enter a wrong password, I get the standard Joomla error message saying that user name and password do not match. If I enter the correct password, I am sent to a blank page.

Are there any issues with the quickstart packages or do you have any other suggestions?

PS! I have installed dozens of Joomlas before without these problems, including other Gavick quickstarts.
User avatar
Fresh Boarder

GK User
Thu Oct 03, 2013 3:32 pm
Reply with quote
Report this post
By the way - Internet Explorer 10 gives me a 500-error; This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.

Chrome and Firefox return blank pages.
User avatar
Fresh Boarder

GK User
Thu Oct 03, 2013 8:08 pm
Reply with quote
Report this post
You need to check your .htaccess file and any error_log files if any that will help getting proper help.
User avatar
Expert Boarder

GK User
Thu Oct 03, 2013 9:02 pm
Reply with quote
Report this post
PascM wrote:You need to check your .htaccess file and any error_log files if any that will help getting proper help.


I don't have a .htaccess yet - just the default htaccess.txt sitting in root as part of the default install.

Same with error_log in /administrator. It doesn't show anything after 28. Sep, which is before this template was released. Is there anywhere else I can/should check?
User avatar
Fresh Boarder

GK User
Fri Oct 04, 2013 11:01 am
Reply with quote
Report this post
Update;

I suspected some files were not transferred via the FTP client and after another couple of more attempts I now got the Joomla 3 quickstart installed without any problems.

:mrgreen:
User avatar
Fresh Boarder


cron