JS Mobile with MSocial can't upload photos (Global)

**GK User** Sat Jan 23, 2016 2:16 am Reply with quote Report this post

When creating a new profile user are unable to upload a photo. The option to skip allows our user to pass by.

My first conclusion was that the being framed into an app that the the app was preventing the ability. I tried in several mobile browser and the results were the same. Can PM info over.

**GK User** Sat Jan 23, 2016 2:19 am Reply with quote Report this post

Also happens global trough the web site (Stream, Albums, Events, Groups etc..)

**teitbite** Tue Jan 26, 2016 9:26 am Reply with quote Report this post

Hi

Please send me an access to site and tell me step by step what to do to see this issue on Your site.

**GK User** Mon Feb 01, 2016 4:01 am Reply with quote Report this post

Pmed.

**GK User** Tue Feb 02, 2016 2:02 pm Reply with quote Report this post

please post the debuging here

**teitbite** Sat Feb 06, 2016 8:42 pm Reply with quote Report this post

Hi

I've just found an access to Your site, but I do not know an url to it still. Please send it one more time but with url this time.

**GK User** Tue Feb 09, 2016 5:20 am Reply with quote Report this post

sent the link and the credentials were the same.

Java in many areas of JS quit working as well.

**teitbite** Mon Feb 15, 2016 11:35 am Reply with quote Report this post

Hi

I've send Your access to programmers. Will inform You when they will answer, but I think to resolve that they will need an access to FTP as well.

**teitbite** Mon Feb 15, 2016 9:18 pm Reply with quote Report this post

Hi

Ok. I got an answer but the problem is caused by function window.clipboardData.clearData() which is not a part of our template. I'm not sure if this function is coming from Jomsocial either. So please disable any modules You may have used on this page and check again. If problem will be still there than You should contact JS developers.