Mobile menu doesn't work on Creativity template

Hello,
we're using the Creativity template, but the menu that appears on the mobile layout doesn't work.. Sometimes it will open and sometimes it won't.
If I set only a voice it doesn't work, If I set 2 or more voice the first one doesn't work and the other ones sometimes works, sometimes not...
Ca you solve this issue?
We test the site on Samsung Galaxy S6, Iphone 5c, Iphone 6s, Ipad pro with the same results.
We don't change any settings. http://www.studiopiana.it
Please help me!
Thankyou very much
Michela

Hi

I've just checked on my iPhone 5c, but it's always working. Do You heave only one item in menu list ?

Hi thank for your reply,
yes we have only one menu item but it doesn't work. I have an Iphone 5c too. If you tap on "done" nothing happens... it should send you to "https://sbs.studiopiana.it/Login.aspx?ReturnUrl=%2f"
Also your demo for creativity template has this issue, I tried some web site that use this template and they all have this problem.
If you first go to another page (like the 2nd item of the menu) then you try to tap on the firs item, it works.
i.e.:
go to https://demo.gavick.com/joomla25/creativity/
scroll down a little bit, if you try to tap on "what we do" on the mobile menu it doesn't work.
If you first tap on "about" then on the first menu item "what we do", it works.
It's a very weird problem!

In mobile view my menu does not work either. When you select something nothing happens.

This is important to get fixed, I am developing a website with this template and will have to start all over. Please fix as soon as possible!

Sorry but it's very important for me to solve this issue!!!

Two weeks have passed and nobody have found a solution? This template doesn't work!
Please send me a reply!!!

Hi

Please do not bump Your own thread. It only changes the date and moves Your question at the end of the line.

@1option I would like to see Your site. I have no problem with menu in our demo.

@errepi Your problem is a little bit different. This menu is nothing more than a select html element. This element reacts only on change, so when You have only one menu item in it change is not possible and because of that it's not possible to navigate it. You should replace the menu button with a direct link to load or add more options to it like for example Home which will lead to default page.

Sorry if i've bumped this thread but I've really needed to solve this problem.

How can I replace the menu button with a direct link? The mainmenu module position is locked...
However this menu doesn't work neither in my site nor in the others, included your demo.
If I add another option the first menu item will not work, I've tried to put "contatti" as menu item and doesn't work even if is a change...

Hi

Your menu is not as it supposed to be that's cool I'll help You to replace it. I'm not gonna explain how our menu works, since You are not going to use it anyway, but I assure You it works when used properly.

To replace menu with link edit file /layout/default.php

Code: Select all

 <i class="icon-reorder"></i>
                        <select id="mobileMenu" onChange="window.location.href=this.value;" class="chzn-done">
                                <?php
                   $this->mobilemenu->loadMenu($this->API->get('menu_name','mainmenu'));
                   $this->mobilemenu->genMenu($this->API->get('startlevel', 0), $this->API->get('endlevel',-1));
               ?>
                        </select>


with

Code: Select all

<a href="https://sbs.studiopiana.it/Login.aspx?ReturnUrl=%2f">LINK</a>


after replacing I may need to see it to make some adjustments.