Contact form won't send if Recaptcha turned on

**GK User** Sat Oct 31, 2015 11:30 pm Reply with quote Report this post

Hi,

Thanks in advance for any help you can offer me. My website is http://www.onepixl.com using the Creativity Joomla template and I would like to enable Recaptcha on the contact form to minimise spam.

When I have Recaptcha turned off, the contact form sends correctly, but when I turn it on, two things are happening that I would be grateful for your help with please:

1. The form appears to send but the email is never received by me; and
2. The Recaptcha window is not the nice "I'm not a robot" one - instead it is the one with numbers.

Thanks,
Greg

**teitbite** Mon Nov 02, 2015 5:41 pm Reply with quote Report this post

Hi

Please try use this contact plugin instead. You may need to generate recaptcha key again.

**GK User** Mon Nov 02, 2015 8:31 pm Reply with quote Report this post

Thanks - will try now and report back.

**GK User** Mon Nov 02, 2015 10:19 pm Reply with quote Report this post

Many thanks - this worked perfectly!

**teitbite** Wed Nov 04, 2015 2:42 pm Reply with quote Report this post

Hi

No problem. Glad I could help