Saving any new content comes back to blank screen

Hi all

I have placed this in a ticket already. Not sure what the etiquette here is. But I double up here...

My site was installed with quick start.

When creating any new content.
Via Content/Article Manager
or
Via K2/Items

When Saving, the screen clears and never comes back to anything.
The screen just stays blank.

The content does actually save. But the Administrator does not work properly.

This may be very specific and only happen on my install. As you would need Admin credentials I don't put the links into this board. The ticket contains all the credential information.

But other Admins may have had the same issue and know the solution in generic terms.

Thanks for any hints
Romano

Can you do following please.

1. Check your servers error logs from hosting cpanel.
Add or save your article and check time against errors in your logs.

2. Enable error reporting to maximum and add/save new article as this might also display the error on screen.
Joomla admin panel > Site configuration > Server Tab > Error Reportin.

Possible causes could be either file permission issue or low php config such as memory limit, execution time or it could be caused by mod_security which save function might trigger one of the rules.


Let us know how you get on.

Can you do following please.

1. Check your servers error logs from hosting cpanel.
Add or save your article and check time against errors in your logs.

2. Enable error reporting to maximum and add/save new article as this might also display the error on screen.
Joomla admin panel > Site configuration > Server Tab > Error Reportin.





Possible causes could be either file permission issue or low php config such as memory limit, execution time or it could be caused by mod_security which save function might trigger one of the rules.


Let us know how you get on.

Fatal error: Call to undefined function iconv() in /home/dariosde/public_html/administrator/components/com_finder/helpers/indexer/parser/html.php on line 35


This is what error reporting does...

Any hints?

Check your system information panel for php config and info and see if your server supports iconv php function.

Alternatively you can contact your host and ask them above question.

Let us know how you get on.

Check your system information panel for php config and info and see if your server supports iconv php function.

Alternatively you can contact your host and ask them above question.

Let us know how you get on.

just at the end icon is mentioned
tells you something?
Romano


System Linux viera.gnservers.com 2.6.32-279.11.1.el6.x86_64 #1 SMP Tue Oct 16 15:57:10 UTC 2012 x86_64
Build Date Jan 27 2013 19:14:49
Configure Command './configure' '--disable-fileinfo' '--disable-mbregex' '--enable-bcmath' '--enable-calendar' '--enable-exif' '--enable-ftp' '--enable-gd-native-ttf' '--enable-libxml' '--enable-mbstring' '--enable-pdo=shared' '--enable-sockets' '--enable-zip' '--prefix=/usr' '--with-curl=/opt/curlssl/' '--with-freetype-dir=/usr' '--with-gd' '--with-gettext' '--with-imap=/opt/php_with_imap_client/' '--with-imap-ssl=/usr' '--with-jpeg-dir=/usr' '--with-kerberos' '--with-libdir=lib64' '--with-libxml-dir=/opt/xml2/' '--with-mcrypt=/opt/libmcrypt/' '--with-mysql=/usr' '--with-mysql-sock=/var/lib/mysql/mysql.sock' '--with-mysqli=/usr/bin/mysql_config' '--with-openssl=/usr' '--with-openssl-dir=/usr' '--with-pcre-regex=/opt/pcre' '--with-pdo-mysql=shared' '--with-pdo-sqlite=shared' '--with-pic' '--with-png-dir=/usr' '--with-sqlite=shared' '--with-xpm-dir=/usr' '--with-zlib' '--with-zlib-dir=/usr' '--without-iconv'
Server API CGI/FastCGI

Can you do following please.

1. Check your servers error logs from hosting cpanel.
Add or save your article and check time against errors in your logs.

2. Enable error reporting to maximum and add/save new article as this might also display the error on screen.
Joomla admin panel > Site configuration > Server Tab > Error Reportin.





Possible causes could be either file permission issue or low php config such as memory limit, execution time or it could be caused by mod_security which save function might trigger one of the rules.


Let us know how you get on.

Fatal error: Call to undefined function iconv() in /home/dariosde/public_html/administrator/components/com_finder/helpers/indexer/parser/html.php on line 35


This is what error reporting does...

Any hints?

I went down that path and found a lot of stuff not to be in place...
I unstuffed the quickinstall and checked what is down this path.
I then added what is missing...

Still no joy!

Romano

Yes your Php version is not compiled with iconv support.

If you cannot get your host to enable it then you need to skip calls to this function such as below.

Edit file: administrator/components/com_finder/helpers/indexer/parser/html.php
Line 35 Which is below.

Code: Select all

      // Strip invalid UTF-8 characters.
      $input = iconv("utf-8", "utf-8//IGNORE", $input);


Replace with below.

Code: Select all

      // Strip invalid UTF-8 characters.
      if (function_exists('iconv')) {
         $input = iconv("utf-8", "utf-8//IGNORE", $input);
      }


See you around...

holy cow are you good or what!

Thank you sooo much. I have been banging my head against this for the last 24 h.

Thank you very very much.
Romano

No problem at all, let us know if you need further help by posting in our forums.

P.S make sure to change error reporting back to system default in joomla admin panel.

Have a nice day.