problem with installation

I have a problem installing the quickstart package. Check the last screen before final installation of the site and the database and should not be the final page, the one I normally asks you to delete the installation folder. Instead always comes back to the last page, that the summary data.

If database and configuration are created, You can delete installation folder manually.

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Admins edit:
If You search this thread having problem with quickinstall package, please check the last post firstly if it solves the problem:
https://www.gavick.com/forums/rockwall- ... 34#p128334
There is entire description what to look for, and in most cases, it takes few minutes to fix it.

In fact, the screen message says that the database has been installed. And I had already thought of manually delete the installation folder. But after doing so, the site and the admin panel is not visible. The problem then is that it does not create the database folder in the installation, I believe.

Database should be created in mysql not in a folder. Please login with your phpmyadmin and check if there are any tables created in database You are putting into configuration.

Hey guys... have the same problem withe the quickinstallation.... The configuration.php wont be created...(also not send per mail)

zro - could You PM me with:
1. URL to your website
2. Database data to install Joomla correctly
3. Any other settings (user name, password, email, site name) You would like to set during installation.
4. link to this thread
?

Hi there,

I just encountered the same problem and the installation stays in the creating database tables forever. I'm installing it on my own computer's WAMP server to test it, but it keeps creating tables.

I visited phpMyAdmin and there were some tables created. First table was assets and the last table created was finder_links_terms2.

The installation never finished.

With zro;s problem we were able to help him to finish installation.
The problem is somehow connected with php and sql configuration of hosting company, but We still trying to figure out what is the core of a problem.
With local host web server we can't help You, as there is no way of logging into it and checking what is wrong.
I have tested this template's quickinstall package and it works without any problem on MAMP server.

i'm having same issue and i have a dedicated server at my hosting company. i tried to delete the installation folder and the site wouldn't work. the config file isn't there. i went to php admin and the database and all tables appear to be there.

Just tried to use the quick installation file but for Joomla 2.5 and when ran, it creates the tables but the 5 step doesn't shows, the installation stays in the step 4, even after the tables in the database were created.

Never had experienced something like this with Gavick's templates.

We are running the latest WAMP Server under Windows8...

Please provide us with php logs and mysql logs from the time You were installing.

Also, are You using current version of WAMP server?

I changed the Max Execution Time in php.ini from 30 to 120 and the problem was fixed...

Thanks

I want install the quickstart for the rocketwall-template 3.0, but the installation stops at the 3 site.
Instead always comes back to the last page, that the summary data.
what is wrong?
best regards
Norbert Vieider

For all of You that still have problems with installation, please upload a simple file to /root/installation/
named test.php
with just 1 line:

Code: Select all

<?php phpinfo(); ?>


Now open your site url with /installation/test.php at the end (http://mysite.com/installation/test.php), and check status of:
`display_errors`
If it is set to on - this is the cause of your problem. It needs to be set to off.
Now You could still install Joomla3.0, but there is a big chance, that there's gonna be more problems in future. So firstly - ask your hosting provider, how could You turn it off.
If still, beside the warning You need to install J3, please edit the file:
/installation/index.php and add a simple line at line 13:

Code: Select all

ini_set('display_errors', '0');


so entire header's beginning looks this way:

Code: Select all

<?php
/**
 * @package    Joomla.Installation
 *
 * @copyright  Copyright (C) 2005 - 2012 Open Source Matters, Inc. All rights reserved.
 * @license    GNU General Public License version 2 or later; see LICENSE.txt
 */

if (version_compare(PHP_VERSION, '5.3.1', '<'))
{
   die('Your host needs to use PHP 5.3.1 or higher to run this version of Joomla!');
}

ini_set('display_errors', '0');

/**
 * Constant that is checked in included files to prevent direct access.
 * define() is used in the installation folder rather than "const" to not error for PHP 5.2 and lower
 */
define('_JEXEC', 1);


It might help wit Your issue, but still its workaround of your hosting configuration problem.

I have almost the same problem .

I use xampp v3.1.0

if i install "any" joomla 3.0 templates of gavick

after the installation i get this sentences


"The Fashion demo content will be installed.

This installator contains the Fashion template demo content available for the MySQL installations."

but then i cannot reach to admin page of site or homepage or site.

You need to check if your local apache, php and mysql servers mets joomla requirements.

Do You stuck at 3'rd step of installation? If so check post about display_errors above and confirm that your settings are ok.

You need to check if your local apache, php and mysql servers mets joomla requirements.

Do You stuck at 3'rd step of installation? If so check post about display_errors above and confirm that your settings are ok.

use as a server Aruba, PHP 5.3.x linux hosting. Display_errors is set to on. this will be the problem?

Yes, display_errors = on is the problem.

Here is the apache_error.log notpad file. There is some errors about installation of rockwall 3.0 in there. But it is too hard to find i guess. But we can check the template fashion 3.0. The name of that template has been changed by me to "merve". Problem is the same problem by merve.

[Thu May 23 14:26:18 2013] [error] [client ::1] PHP Warning: simplexml_load_file(): I/O warning : failed to load external entity "file:///C:/wamp/www/merve/administrator/manifests/packages/pkg_joomla.xml" in C:\\wamp\\www\\merve\\libraries\\joomla\\installer\\installer.php on line 1891, referer: http://localhost/merve/installation/index.php
[Thu May 23 14:26:18 2013] [error] [client ::1] PHP Stack trace:, referer: http://localhost/merve/installation/index.php
[Thu May 23 14:26:18 2013] [error] [client ::1] PHP 1. {main}() C:\\wamp\\www\\merve\\installation\\index.php:0, referer: http://localhost/merve/installation/index.php
[Thu May 23 14:26:18 2013] [error] [client ::1] PHP 2. JInstallation->render() C:\\wamp\\www\\merve\\installation\\index.php:74, referer: http://localhost/merve/installation/index.php
[Thu May 23 14:26:18 2013] [error] [client ::1] PHP 3. JControllerLegacy->execute() C:\\wamp\\www\\merve\\installation\\includes\\application.php:72, referer: http://localhost/merve/installation/index.php
[Thu May 23 14:26:18 2013] [error] [client ::1] PHP 4. InstallationControllerSetup->install_database() C:\\wamp\\www\\merve\\libraries\\legacy\\controller\\legacy.php:722, referer: http://localhost/merve/installation/index.php
[Thu May 23 14:26:18 2013] [error] [client ::1] PHP 5. InstallationModelDatabase->createTables() C:\\wamp\\www\\merve\\installation\\controllers\\setup.json.php:259, referer: http://localhost/merve/installation/index.php

[Thu May 23 14:26:18 2013] [error] [client ::1] PHP 6. JInstaller->refreshManifestCache() C:\\wamp\\www\\merve\\installation\\models\\database.php:430, referer: http://localhost/merve/installation/index.php
[Thu May 23 14:26:18 2013] [error] [client ::1] PHP 7. JInstallerPackage->refreshManifestCache() C:\\wamp\\www\\merve\\libraries\\joomla\\installer\\installer.php:741, referer: http://localhost/merve/installation/index.php
[Thu May 23 14:26:18 2013] [error] [client ::1] PHP 8. JInstaller->isManifest() C:\\wamp\\www\\merve\\libraries\\joomla\\installer\\adapters\\package.php:584, referer: http://localhost/merve/installation/index.php
[Thu May 23 14:26:18 2013] [error] [client ::1] PHP 9. simplexml_load_file() C:\\wamp\\www\\merve\\libraries\\joomla\\installer\\installer.php:1891, referer: http://localhost/merve/installation/index.php

i could not upload the notpad file bec. of forum rules or smthng like that. Anyway the error is here.

You still have display_errors set to on?

which one do you mean ? In which folder can i find that display_error command ?

<?php phpinfo(); ?>
place this in empty php file and load it from browser.

Yes i found it. Thank you.

display_errors On On

both are on.

What shall i do now ?

It is local server so You could edit php.ini and change it.

Hmm...

Shall i make them off ? then can i install the template ?

Edit php.ini, set display_errors to off, restart apache and php then install quickinstall template.

It works.Thanks a lot.

finally got the quickstart to load with help of hosting company technician. i can see site from front end but can't get into backend. i log on and get error An error has occurred.
0 DateTime::__construct() [datetime.--construct]: Failed to parse time string (jerror) at position 0 (j): The timezone could not be found in the database

i click control panel and it comes back to logon screen and it is in loop.

i've used your templates and quick start a bunch and never had issue like this until this template.

Its because installation didn't finished correctly.
You have database created but there is no admin user added, and no timezone entries.
Probably hosting technician created configuration file by hand, but that is not enough to finish installation correctly.

I am also having the same issue. I get to the end of the installation and it doesn't give me the delete installation folder. My tables are created, and if i insert an old configuration file and change the config to match the new site, it does start to work, but concerned if i will have future issues.

i also changed my php.ini and turned of errors and that didn't work.

I am also having the same issue. I get to the end of the installation and it doesn't give me the delete installation folder. My tables are created, and if i insert an old configuration file and change the config to match the new site, it does start to work, but concerned if i will have future issues.

i also changed my php.ini and turned of errors and that didn't work.

By adding the config file the front end works, but i just found out the backend doesn't work. I think i need the security key, which i cannot find.

Installation doesnt create admin user and few other things. The only working solution is to disable display_errors, or mąkę correction as monitorem in one of my previous posts. Only when installation finishes correctly Joomla will work as it should.

You have all needed answers in this thread:
https://www.gavick.com/forums/rockwall- ... 07#p123391

I can install any Rocketheme, Joomlart, JoomlaXTC Joomla 3 quickstart without any problems...here is the problem you guys do not give the option to skip the install sample data step...you got away with it in Joomla 2.5 but it cannot be done in version 3. Put the option back in and let the user choose this option and the quick-start will work. That my friend is what cause the hang......

You can download only theme files and install "clean" installation instead of using QuickInstall.
QuickInstall is for those, who would like to create exact copy of our demo site, and if your server doesn't meet joomla requirements, sometimes somethings might not work well (like the problem with installation). It works great with 99% of users whose hosting accounts are set correctly to support Joomla.
Its same with magic_quotes turned to on that makes all modue configurations not to save correctly - if one forces to install Joomla even when it says that there is problem with some php.ini settings - then one has to be sure, that sooner or later some problems will occur.

Always check last installation screen (3rd one) - and ensure that all elements are green, both on left and right size. Only this way You will have 100% certanity, that everything will work ok:

Screen Shot 2013-06-07 at 11.19.29.png

I have written it once, and will write it again - You need only to met Joomla requirements. Some hosting companies does't by default, there are hundred and thousands around the world. Only some small % doesn't meet Joomla requirements and suggestions out of the box. Mailing Your hosting company support isn't that hard thing, and those people in most cases are very helpful.
Our quickstart installations have a quite big databases that requires Joomla specifications to be 100% exact. Thats just it.
We are sorry that You have the problem with that "not compatibile 100%" hosting company and our templates are that much advanced, which cause the problem to appear (and with other, smaller templates it doesnt), but can't do anything about clients choosing of hosting company and their way of solving problems. We can only show where the problem source can be found, and suggest what to do - what is all done in this thread.

The thread is long, but to summ it up:
1. Joomla 3.x
2. Installation stuck at last step (3rd) (starts to installing, then going back to 3rd step)
3. Database is created, configuration.php not, no user entries in database
4. There is a warning in error.logs:

Code: Select all

Warning:  simplexml_load_file():


First thing to do, would be to check last (3rd) step of installation, and compare it to this screenshot:

Screen Shot 2014-09-11 at 16.28.44.png

If any of the boxes is not green (like on the screenshot) - specially one with "Display Errors" - You need to contact your hosting provider and ask how to turn it off

If your hosting company provides cPanel, then this might help:
1) In the CPanel, I opened the icon "php.ini EZ Config" and clicked "enable php.ini EZ Config".
2) In the "php.ini EZ Config", I changed the options "register_globals" to "off" and "display_errors" to "off".

If You are using MAMP, XAMP, WAMP or any other local host server, edit php.ini directly (there might be few files with that name, for simplicity, edit them all), find line that says:

Code: Select all

display_errors = On


and change it to:

Code: Select all

display_errors = Off


After that restart Apache.


If anything else fails, please edit the file:
/installation/index.php and add a simple line at line 13:

Code: Select all

ini_set('display_errors', '0');


so entire header's beginning looks this way:

Code: Select all

<?php
/**
 * @package    Joomla.Installation
 *
 * @copyright  Copyright (C) 2005 - 2012 Open Source Matters, Inc. All rights reserved.
 * @license    GNU General Public License version 2 or later; see LICENSE.txt
 */

if (version_compare(PHP_VERSION, '5.3.1', '<'))
{
   die('Your host needs to use PHP 5.3.1 or higher to run this version of Joomla!');
}

ini_set('display_errors', '0');

/**
 * Constant that is checked in included files to prevent direct access.
 * define() is used in the installation folder rather than "const" to not error for PHP 5.2 and lower
 */
define('_JEXEC', 1);


QuickStart - the name is not how it works out in real life!

I have successfully uploaded ALL files using FTP, after creating database in Cpanel and assigning user, nothing happens when i open browser at the address/directory to perform the installation.

Through cpanel I have tried uploading the zip file to the directory and extracting there, likewise nothing happens when i open browser at the address/directory to perform the installation. I have visited mydomain.com/admin and mydomain.com/administrator and mydomain.com/joomla all with nothing there!

My host: Bluehost
My domain: manfredneustifter.com