Trouble with Facebook Log In

Hello,

The facebook log in Authentication plug in has been activated and configured and the app id entered in template social settings.

Am I missing something?

http://www.hollywoodgazette.com/FL/inde ... login-form

Hi

Everything looks to be correct. I was able to login to Your site. Can You please describe what is the problem ?

You were able to log in through Facebook? It doesn't give an error or go anywhere for me. Have had others test it as well.

Hi

I can see that the link to page with login has changed and not working indeed. Please update template and facebook authentication plugin to the latest version and send me an access to joomla panel.

Not sure where / how to update. I"ll PM you my joomla access

Hi

I've checked and it's most probably becuase of outdated template. Please take a look at the update page: https://www.gavick.com/index.php?filter ... Itemid=399

Your version is 3.8.1 and the latest is 3.11. Please follow the list of changed files to overwrite via ftp only the neccessary files. Or if You have not made any changes to template just install the newest one. Remember to make a backup first.

I updated the following files and the log in still does not do anything:


- css/gk.stuff.css
- css/ie/ie7.css
- css/joomla.css
- css/mobile.css
- error.php
- html/com_content/article/default.php
- html/com_content/form/edit.php
- html/com_k2/templates/default/item.php
- html/com_users/login/default_login.php
- html/mod_search/default.php
- layouts/blocks/social.php
- layouts/default.php
- lib/framework/gk.parser.php
- lib/framework/helper.api.php
- lib/framework/minify/JSMin.php
- lib/menu/GKBase.class.php
- templateDetails.xml
- typography/full.xml

Hi

I've checked and it's most probably becuase of outdated template. Please take a look at the update page: https://www.gavick.com/index.php?filter ... Itemid=399

Your version is 3.8.1 and the latest is 3.11. Please follow the list of changed files to overwrite via ftp only the neccessary files. Or if You have not made any changes to template just install the newest one. Remember to make a backup first.

Hi

Than I have no idea. Maybe it's a coflict with some 3rd party plaugin. I'm sending this issue to programmers. Please send me an access to FTP, they will ask for it for sure.

Hi

Ok. Programers have pointed out that pages with facebook login button shows an error in console that a connection to facebook app cannot be established. Most probably the url to Your site in facebook app is nicorrect or it's some other missconfiguration issue. Check if this app is enabled for public as well.

it is enabled for public
and here are the app settings

here it is...

Screenshot 2014-04-22 19.02.21.png

Hi

Try maybe urls and somain with and withotut http and www. It's clear from the error message in console that connection to facebook is made, but application is not recognised. Check also an ID and secret. Also do You know what is "tracking.websitealive.com" ? I can see couple of scripts loaded from this site. Try to disable for tests. Try also ask facebook developers maybe they will know what the problem is right after looking at Your site.