Problem with GK_typography plugin

**GK User** Tue Oct 13, 2015 10:02 am Reply with quote Report this post

Hello. I checked couple of post related to this problem, but the instructions did not allow me to resolve this. When I click on the GK Typography button I'm getting this:

Parse error in selected filed. Please check file structure.

Including this messaahe on the Item:

Failed loading XML file.
/home/losalisa/public_html/templates//typography/

failed to load external entity "/home/losalisa/public_html/templates//typography/"

**teitbite** Thu Oct 15, 2015 1:08 pm Reply with quote Report this post

Could you please provide me with a URL to your website and back-end access via PM (click the “Private Message” text underneath my avatar) so that I may analyze it? It is a lot easier for us to diagnose issues when we have a live site to examine.

**GK User** Thu Oct 15, 2015 10:21 pm Reply with quote Report this post

Hello. I sent via PM the information you requested.

**GK User** Sat Oct 17, 2015 3:42 pm Reply with quote Report this post

Hello. Have you had a chance to see this issue? I need to start working with my items and articles.

Thanks.

**teitbite** Sun Oct 18, 2015 5:27 pm Reply with quote Report this post

Hi

This is strange. Any version of the plugin I'm installing works. Are You sue template is up to date ? Send me an access to FTP so I'll hack plugin to load the file anyway.

**GK User** Mon Oct 19, 2015 10:02 am Reply with quote Report this post

Done! I sent the information via PM.

**teitbite** Mon Oct 19, 2015 11:41 am Reply with quote Report this post

Hi

I'm not entirely sure what I did

but it works. I was tring to overwrite the plugin witha version from my working copy of this template so I guess this fixed the problem.

**GK User** Mon Oct 19, 2015 1:43 pm Reply with quote Report this post

That works for me. Thank you so much.

**teitbite** Thu Oct 22, 2015 12:24 pm Reply with quote Report this post

Hi

No problem. Glad I could help

**GK User** Mon Nov 09, 2015 12:43 am Reply with quote Report this post

Hello. For some reason I'm still having problem with the Typography plugin. Some works a few of those. I reinstalled the plugin but still the issue.

**GK User** Mon Nov 09, 2015 12:46 am Reply with quote Report this post

I just forgot. For example any unordered list or ordered list works for me.

**GK User** Tue Nov 10, 2015 2:20 pm Reply with quote Report this post

Hellos guys. I'm still having problems with the typography plugin. It is working partially. Do yo have any idea about what is the problem?

Regards,

Jose

**GK User** Thu Nov 12, 2015 4:09 am Reply with quote Report this post

Hello. Need some help with the typography plugin.

**teitbite** Sat Nov 14, 2015 12:03 pm Reply with quote Report this post

Could you please provide me with a URL to your website and back-end access via PM (click the “Private Message” text underneath my avatar) so that I may analyze it? It is a lot easier for us to diagnose issues when we have a live site to examine.

**GK User** Mon Nov 16, 2015 2:32 pm Reply with quote Report this post

Hello. Just in case, I send to you again the url. Thanks.

**GK User** Mon Nov 16, 2015 5:55 pm Reply with quote Report this post

I have the same problem with the template: Shop & Buy.

Regards

**GK User** Mon Nov 16, 2015 6:30 pm Reply with quote Report this post

Jack19 wrote:I have the same problem with the template: Shop & Buy.
Regards

I do not know why.
I installed the JCE editor, TinyMCE disabled and no longer generates the error
Rgds

**teitbite** Wed Nov 18, 2015 10:40 am Reply with quote Report this post

Hi

@ jrnegronvidal1510 I got a PM with an URL to Your site, but what I actually asked for was an URL with an access to joomla panel. I need to check the plugin itself and reinstall it if necessary, so please resend it with complete informations please.

**teitbite** Sat Nov 21, 2015 3:49 pm Reply with quote Report this post

Hi

Thank You for the access. I just had to go to plugin settings and hit save. I think there were still old value in database stored and had to be overwritten.

**GK User** Sun Nov 22, 2015 6:48 pm Reply with quote Report this post

Got it! Thanks. It is working now.

**teitbite** Tue Nov 24, 2015 1:27 pm Reply with quote Report this post

Hi

Glad I could help.
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**GK User** Wed Dec 09, 2015 3:55 pm Reply with quote Report this post

Hello.
Here again to let you know that for some reason typography plugin is working partially. Right now is not working the unordered list. I save the plugin, but noting happened.
Thanks.

**teitbite** Fri Dec 11, 2015 6:03 pm Reply with quote Report this post

Hi

Please tell me the url to the page where list is not working. I suspect it's not about a plugin but a lack of style file in template itself.

**GK User** Fri Dec 11, 2015 6:17 pm Reply with quote Report this post

I sent to you a PM. Thanks.

**teitbite** Tue Dec 15, 2015 10:59 am Reply with quote Report this post

Hi

I've checked Your site and I can see css and images for list are all in place. Please send me an access to joomla panel again. Problem must be in the code generated by plugin than, but I have no way to check it without an example list to compare it with and the access I had is not working anymore.

**GK User** Thu Dec 17, 2015 2:45 pm Reply with quote Report this post

Hello. Just to remember you I sent the information you requested few days ago. Thanks.

**teitbite** Sat Dec 19, 2015 3:08 pm Reply with quote Report this post

Hi

In override.css file, line 194 You have a class:

Code: Select all: .itemBody ul li, ul.gkCircle1 li, #k2Container ul.gkCircle1 li, #k2Container .itemFullText ul li, #k2Container .itemIntroText ul li { background: rgba(0, 0, 0, 0) none repeat scroll 0 0 !important; }

it's removing bullets from styling. Delete this class please.

**GK User** Sat Dec 19, 2015 8:52 pm Reply with quote Report this post

Thanks. That was a rely rookie mistake. I should have used a page class. Thanks again.

**teitbite** Tue Dec 22, 2015 12:56 pm Reply with quote Report this post

Hi
 
Glad I could help.
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If You were satisfied with our support please let other users know on Twitter: http://twitter.com/gavickpro or Facebook: http://www.facebook.com/gavickpro