Impossible to like and to share content with Facebook

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GK User
Fri Sep 05, 2014 3:02 pm
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Hello to you

for some time it is impossible to like and share content on the Facebook network.
To better understand the problem, here are two preview windows for everyones buttons:
error-like.PNG

error-share.PNG


Would you bring me a solution, I'd appreciate it,
I remain at your disposal for any information,
thank you in advance.
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Junior Boarder

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Sun Sep 07, 2014 4:29 pm
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Hello,

First of all please check if an access to your website isn't blocked for specific IP range.
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Administrator

GK User
Sun Sep 07, 2014 6:46 pm
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Hello,

It seems that the problem is visible only on certain items, the latest in certain categories. On the other, sharing seems functional.

What remains intriguing is when I change the url of the popup window sharing Facebook, and I add or do I remove a letter under Article located in that url, the display is good.

For example:

Code: Select all
https://www.facebook.com/sharer/sharer.php?u=http%3A%2F%2Fwww.total-gamer.com%2Fjeux-video%2Fvideos%2Ftests%2F2228-test-de-bound-by-flame&display=popup&ref=plugin

gives a 403 error when:
Code: Select all
https://www.facebook.com/sharer/sharer.php?u=http%3A%2F%2Fwww.total-gamer.com%2Fjeux-video%2Fvideos%2Ftests%2F2228-testtest-de-bound-by-flame&display=popup&ref=plugin

gives a proper display.

Facebook buttons display correctly for connected but not for guests, for them, they are invisible.I have a while to think it came from my htaccess file, but that is not the case.
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Junior Boarder

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Mon Sep 08, 2014 9:39 am
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Please remember that Facebook has a cache for added items - you can refresh it here: http://developers.facebook.com/tools/debug/
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Administrator

GK User
Mon Sep 08, 2014 7:13 pm
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Thank you for your link ;)
Also, do you know why the buttons are not displayed for visitors?

thank you in advance.
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Junior Boarder

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Tue Sep 09, 2014 9:52 am
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In this case please provide me an URL to your website.
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Administrator

GK User
Tue Sep 09, 2014 6:15 pm
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Hello dzIudek,

Here is the link: http://www.total-gamer.com

see this content on the home.
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Junior Boarder

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Wed Sep 10, 2014 2:27 pm
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I don't see any code related to facebook like/share button - most probably it is caused by sharing plugin/module settings.
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