Hi
An image You've send me is showing that there are subelements, but what I meant is if they are activated in module settings. Please take a look at a screenshot below. As You can see there are 2 options to activate showing submenus. First is an "End level", should be set to ALL and second is "Show Sub-menu Items", should be set to YES. Than submenu will be visible, but it will still require a small addition to the code, which I will tell You when I see full menu display. Please check Your site. The url I got from You is not working anymore, so after checking module settings please update me with a correct url.