News Show Pro GK4 and update service

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GK User
Fri Sep 13, 2013 5:58 am
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Hi,

I update code (News Show Pro GK4) as suggested but the the problem persist, still no animation at all. I just realize that sometime support people can access my site via back-end and fix the problem how I make that happen.

In reference to the update services, I'm behind a fire wall, do I need to open some port to make your services reach your server?

Please Help
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Junior Boarder

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Sun Sep 15, 2013 8:42 am
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To help You, we need to access your site online. Try to reach it with your handy connected to gprs service outside your network where site normally exist.
When site will be available normally, please write back.
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GK User
Mon Sep 16, 2013 8:21 am
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I solve the problem my self.
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Junior Boarder

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Mon Sep 16, 2013 7:55 pm
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Ok, and what was the case?
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GK User
Tue Sep 17, 2013 2:20 am
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My News Show Pro GK4 it wont animate and it was showing same and only one picture.
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Junior Boarder

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Wed Sep 18, 2013 9:49 pm
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The question is, what was the problem and how You solved it ;).
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Thu Sep 19, 2013 2:16 pm
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Hi,
My site is live www.metronoticia.com

The problem was that the News Show Pro GK4 was showing one picture only with no animation at all, I fix this configuration issue increasing the pages with art to more than one and activating the animation, now is working fine.

Still having problems with updating services... My server is behind a firewall, perhaps that could be the problem?

Thanks
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Junior Boarder

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Mon Sep 23, 2013 3:38 pm
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Yes, that might be the case :(.
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