Can't install template with demo content

I have troubles with installation of "The Bikestore demo content" on my localhost XAMPP server.
During the process of creating database (see.attachment) the system just returns to the privious step without displaying any errors.

At the same time regular installation of Joomla 3.0 without Demo content works just fine.

What can be the problem?

Hi

I've checked and was able to install quickstart without problems. Please maybe try a different browser, I've seen cases when this worked.

Hi

I've checked and was able to install quickstart without problems. Please maybe try a different browser, I've seen cases when this worked.

Hi teitbite,

Very same issue for me too with this QuickStart template, using Windows Server 2008 RS as PC running the installer on several different browsers still causes the installation to terminate with me error message & return back to the installation screen.

Any ideas to fix this please ?,

Thanks,

Niall K

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Hi

Sorry, no idea. I've just tried again and installation went fine So I have nothing to see that the problem can be.

Hi

Sorry, no idea. I've just tried again and installation went fine So I have nothing to see that the problem can be.

Hi teitbite,

The normal BikeStore template with Joomla 3.0 worked OK on my server. I might install the ' Simplicity ' QuickStart on the same server to check if there is a specific issue with the BikeStore QuickStart.

Have any hosting server requirements changed with these new 3.0 QuickStart packages ?, is there any must haves or changes that have taken place ?,

Thanks,

Niall K

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Hi

I've seen Your problem on Your site. Please send me an access to Your ftp and tell me what PHP version You have in Your server.

Hi

I've seen Your problem on Your site. Please send me an access to Your ftp and tell me what PHP version You have in Your server.

Hi teitbite,

I have e-mailed you the server side details for the server / domain with the BikeStore QuickStart installation issue.

Just a side note, on the very same server on a test domain, the ' Simplicity ' 3.0 QuickStart installation worked Ok and is installed & running.

Thanks,

Niall K

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Hi

I've seen Your problem on Your site. Please send me an access to Your ftp and tell me what PHP version You have in Your server.

PHP version on server:

http://support.hostgator.com/articles/h ... re/php-5-3

Thanks,

Niall K

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Hi

Yes I've seen that. But PHP version is correct. I've tried to install it on 2 differernt servers I have an access to and everything went fine also. I really cannot tell why it cannot be installed on Your server. Looks like You will have to install it manually.

Hi

I've tried one more thing and looks like it's happening becuase configuration file cannot be created. Check permissions than and see if scripts can create new files. Put everything is installed, so You may try just copy configuration.php from a working joomla version and try.

Hi

I've tried one more thing and looks like it's happening becuase configuration file cannot be created. Check permissions than and see if scripts can create new files. Put everything is installed, so You may try just copy configuration.php from a working joomla version and try.

Hi teitbite,

; ( I've tried copying a working configuarion.php in the directory & running the QuickStart installer again but it is still running to the previous screen with no error message.

Thanks,

Niall K

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Hi

I've tried one more thing and looks like it's happening becuase configuration file cannot be created. Check permissions than and see if scripts can create new files. Put everything is installed, so You may try just copy configuration.php from a working joomla version and try.

*** Latest Update ***

Hi teitbite, I have tweaked the ' configuration.php ' from another QuickStart file & I'm happy to report the ' BikeStore 3.0 QuickStart installation is NOW working on the server. Then...

I also had to log in ' myPHPAdmin ' at the back-end, and edit the ' gkadmin ' user, the default ' admin ' ' demo ' details would not allow me to log into the Joomla Administrator.

I've cleaned out the un-used tables from the mySQL database using the ' myPHPAdmin ' back end.

; ) thank you teitbite for you help trouble shooting this weird installation issue.

Niall K

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Hi

Glad It's working. Some other user with the same problem has tracked the issue with a help of His hosting provider. Looks like the error is happening when database connection time is set too low.

Hi

Glad It's working. Some other user with the same problem has tracked the issue with a help of His hosting provider. Looks like the error is happening when database connection time is set too low.

; ) thanks teitbite for the tip regarding the hosting server database connection time issue.

Thanks,

Chat soon,

Niall K

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i am having what appears to be a very similar issue. but i dont know what i am supposed to tweak in the configuration.php file

i am having what appears to be a very similar issue. but i dont know what i am supposed to tweak in the configuration.php file

Hi,

You have 2 options:

1. You need to take a working ' configuration.php ' from a working installed Gavick QuickStart template, edit the fields so it will connect to your new site that you intend installing the BikeStore 3.0 template. There are other steps required after this, which include edits to the tables via myPHPAdmin.

2. Contact HostGator again, & ask them to increase the MySQL time out value.

Thanks,

Niall K

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i am having what appears to be a very similar issue. but i dont know what i am supposed to tweak in the configuration.php file

Hi,

You have 2 options:

1. You need to take a working ' configuration.php ' from a working installed Gavick QuickStart template, edit the fields so it will connect to your new site that you intend installing the BikeStore 3.0 template. There are other steps required after this, which include edits to the tables via myPHPAdmin.

2. Contact HostGator again, & ask them to increase the MySQL time out value.

Thanks,

Niall K

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what goes in this line of the config file "public $secret = 'KIPH2DyJLxwYE1V"

and what would be my next steps?

i did both of the things you asked for, and still have the same issue, whats next?

Hi,

If you do not understand what the fields in the ' configuation.php ' are specified for, perhaps Option 1 is not suitable. Some handy sites to reference if interested, the first URL explains each field in detail:

http://www.ostraining.com/blog/joomla/g ... nphp-file/
http://www.inmotionhosting.com/support/ ... ase-errors

I had the very same issue, I changed several fields on the ' configuation.php ' file to match the MySQL database I created on my hosting server, btw, you can leave the ' secret ' field blank, it will still install.

My understanding is the installer could not finish creating the ' configuation.php ' file on your hosting server due to a connection time issue limitation specified by HostGator. It depends on what level of account you have with HostGator, the more you pay per month, the high level of tech support you will receive from HostGator for issues like the above.

Thanks,

Niall K

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