I can't edit module

Hello,

I have build a web site with gamenews template. I have inside them the module gk_news_pro_gk4. Everything working fine, but now i can't edit it from admin panel. Module work in frontend of web site.

What happened?

Thanks in advance,
Epas

What is the problem when you are trying to edit the module, any errors or visual problems?

Hello normanUK,

Display me a white page. Nothing inside. Just a white page! Do have any idea what happened?

Thank you,
Epas

Can you make sure you have uploaded correct version of the module. Installing joomla 2.5 version on joomla 3.x or vice versa could cause this.

I have been use the quick start joomla template for 2.5 version. I didn't install the module alone. This is the problem...

Please send an admin access to my email normanuk[at]live.co.uk and I ll take a look at it.

Just checked your site and I can see memory allocation error.

1. Please check your servers error logs to see the full error.
2. Check your servers php memory_limit.

Let me know once you check above.

Just checked your site and I can see memory allocation error.

1. Please check your servers error logs to see the full error.
2. Check your servers php memory_limit.

Let me know once you check above.

This solution how exactly help me to fix the problem? Please let me know...

As I have stated error is while editing module system tries to allocate 128mb of memory which runs out.

So you have to check your servers error logs from your hosting cpanel to see which file is causing this and or increase your servers php memory limit to 256mb which you need to contact your host to do it for you.

I have check my server and domain for errors and i found the following...

Code: Select all

Sept 20, 2013 06:42 PM   access_log     876 KB
   Sept 20, 2013 03:27 AM   access_ssl_log   0 B   
   Sept 12, 2013 03:50 AM   access_ssl_log.processed   4.00 KB
   Sept 20, 2013 06:42 PM   error_log   54.3 MB
   Sept 19, 2013 03:49 AM   error_log.1.gz   640 KB
   Sept 20, 2013 06:41 PM   proxy_access_log   476 KB
   Sept 20, 2013 03:27 AM   proxy_access_ssl_log   0 B
   June 17, 2013 07:35 PM   webmail_access_log   0 B
   June 17, 2013 07:35 PM   webmail_access_ssl_log

The problem is there or not?

Thank you,
Epas

You need to open below file with a text editor such as notepad++, it is like a text document and check the date and time of the log when you try to edit the module then you will see corresponding error.

Code: Select all

 Sept 20, 2013 06:42 PM   error_log   54.3 MB