Dear Oscar E!
If I could see this topic in forum, I wouldn't ask you again. But instead of sending me 3 post, you could read my post completely. Redirecting to right page was more than enough.
I don't care if you don't understand why "you" still do this. But you should be sure that, it will not be the last one. Sorry!
Maybe you should use more time how to communicate with customers, instead of scolding them.
No one said that it is your fault.
I was not disappointed about those small problems. But I became quite disappointed with your customer service for this time.
Best regards,
Nilufer Sætrevik