user registration and access facebook

I can not register on my site www.yanko.it, and I can not login with facebook, you can help me? thanks

Hi

Can You please tell me more about the problem ? Can I see Your site ?

New users can register online and you can not access either through facebook, you can see the site, I send you an email with your login information, thanks.

Hi

I've logged to Your page and I can see "Authentication - Facebook" plugin is not configured and disabled.

I've enabled it now but what should I make Facebook API app ID and Facebook API secret? You saw the registration as a user never goes?

Hi

Most probably You have registration disabled too. But let focus first on facebook connect. Please read this:

http://www.joomlabyte.com/how-to-get-fa ... i-key.html

I followed the instructions but still does not work, I sent you by email the picture to facebook with the codes. Can you help me, I'm not very handy, thanks

Hi

Facebook login may not be working because of another fb application. Please try to disable it and check it than.

still nothing, I tried to disable the application facebook, google + and also the banner

Hi

Facebook API in template settings were configured wrong. Now it works.

teitbite thanks a lot, as I said in previous post I can not even register a new user from the Register link above right, what could it be? thanks

Hi

Can You please tell me what that means: "Valore vuoto non consentito." ??

Hi,
means that a field in the record has not been included, such as email, but instead are placed in all fields. You could look on the administrator and see if everything is ok? thanks

Hi

Ok. I got no idea. Can You please replace this register module to a different one ? Maby it will tell me what's going on.

Hi, I have not figured out what I need to replace, better explained. thanks

HI

Please got to joomla extentions and choose a different register module. Than simply install it and publish in register position instead of the old register module. This would tell me if this problem is related with joomla or our module.

HI

I have not made ​​any changes to the registration form and I think depends on the form, are not very practical and I do not know what happened, all I see is that I can not register on the site

Hi

I've asked to change the module to help me identifie the problem. Please send me an access to Your joomla panel. I'll make it myself.

teitbite ok thanks, I'll send you the login information for private message

Hi

Did You send it already? I haven't got anything. Please use a contact form on my website. It's the one system to contact me which I had no problems with yet.

hi,
I had sent you a private message here at GavickPro, now I send you the login information from your site, thanks

Hi

Ok. FInally I know what's going on As I suspected You are using a wrong module. Our module is for joomla user registration and You need a module for jomsocial registration. I believe jomsocial module is called "Hello me" and should be available withing jomsocial package. Please simply replace it.

Hi,
I added the module "Hello Me" Login to the position but the problem is not solved, I have the same problem as before. Besides the fact that there are two login and I can not remove the old one

Hi

I have asked someone else from support stuff to join this disscussion, because I've run out of ideas what can be wrong. Let see what He says.

hi,
ok thanks for the help

Hi,

Please check if you have configured Captcha plugin in your site, when opening the register popup I don't see it show up, this could be the cause of that problem which users can't register in your site.

Cheers,

Hi

Yes exacly. I had the same answer from programmers:

the problem is reCaptcha - it was enabled in user settings but not in global Joomla settings. Now users needs to update template and all modules from rest_files package to see reCaptcha in pop-up.

... and of course set reCaptcha keys because I suspect that if he enabled reCaptcha in users settings he want to use it.

Hi,
the problem was the reCaptcha plugin configuration, has now been resolved and thanks for the help.

thanks teitbite
thanks Don Lee

Hi

No problem. Sorry I couldn't figure it out sooner.

You're welcome. Feel free to let us know if you need any further assistance.

Have a nice day,

Hi

Ok. This thread has helped couple of users already Looks like lots of people forget to configure reCaptcha.

We have got already a guide with details for this matter, anyone new can consult this to get your reCaptcha plugin configured correctly https://www.gavick.com/documentation/jo ... recaptcha/

Other guides for our products also can be found at https://www.gavick.com/documentation/

Regards,

Hi

Great news. I've already gave this link to two users and You've posted it 2min ago

No problem mate, this topic can be closed anyway.

Hi

You're right. I'm closing it now.