Cart page tax issues

Hi,

Here are the related informations regarding this post:
Joomla! 2.5.6
Virtuemart 2.0.4
eSports 2.10 (quickstart version)

We have encountered few errors with cart page. Here are our taxes settings:
TPS/GST (tax per bill) 5%
TVQ/PST (price modifier after tax per bill) 9.5%

We have attached 2 images:
cart_error_680px.png shows how the cart display taxes. As you notice, "TPS/GST" cell under "TVA" (or Tax) column is empty, which is supposed to show $0.62. "TVQ/PST" cell under "TVA" column is also empty, which is supposed to show $1.25. "Total TTC" cell under TVA column shows $0.62 but is supposed to show $1.87.

The column "Remise" (or Discount) is supposed to be empty.

Finally, "Total TTC" column does'nt $0.62 in "TPS/GST" cell.

Please have a look at cart_fixed_flat_680px.png image which demonstrate how taxes should be displayed.

Thanks in advance for you help!

Jean-Philippe

Hi

To specifie where the problem is please rename /html/com_virtuemart to /html/_com_virtuemart.
Than check it one more time. If problem will still be visible please ask on VM forum because it's most probably a configuration issue and they will be more helpfull in this case.

If after my advice this will get fixed please come back to me for other instructions.

Hi,

Thanks for your reply.

I renamed /html/com_virtuemart to /html/_com_virtuemart and there seems to be actually a problem on both sides: template and VM2.

After renaming the specified directory, tax amounts appeared. We currently have 2 taxes in Quebec: the QST and GST.

Template issue
As describe on my first post, some tax amounts were shown on wrong places

VM2 issue:

Sorry, I submit my previous post to fast... Here is the complete post

Hi,

Thanks for your reply.

I renamed /html/com_virtuemart to /html/_com_virtuemart and there seems to be actually a problem on both sides: template and VM2.

Let me describe in details the situation:

_com_virtuemart
After renaming the specified directory, tax amounts appeared. We currently have 2 taxes in Quebec: the QST and GST. As shown by "cart_html_com_virtumart_off.jpg" image, TPS/GST appears correctly. By cons, TVQ/PST appears in the "Discount" Column. For this tax, we are using the VM2 option "Price modifier after tax per bill", which is supposed to calculate the second tax (TVQ/PST = 9,5 %) after the first tax (TPS/GST = 5 %). So there seems to be a problem with this function on VM2 side.

There is a workaround (not the best solution) to avoid the error of VM2 regarding "Price modifier after tax per bill" option, which is to bundle Quebec 2 taxes in a single tax (TPS/TVQ | GST/PST = 14,975 %) by using the VM2 option "Tax per bill". By cons, the template is not showing the amount of tax beside TPS/TVQ | GST/PST cell. After renaming the specified directory, tax amount appeared.

Please have a look at cart_taxbundle_html_com_virtumart_on.jpg and cart_taxbundle_html_com_virtumart_off.jpg images to compare both situation (template html virtuemart : on or off (off = directory renamed)).

Thanks for your help,

Jean-Philippe

Hi

Ok. I understand. But I can see that visual style is almost the same so I believe You can simply delete file which is responsible for this one page from /html/com_virtuemart/ That would be the fastest solution to make tax appear.

Hi,

Thanks for the quick reply. Effectively, I guess your suggestion could be a temporary workaround although I will really appreciate that someone from Gavick team focuses on a solution to resolve the situation.

Since we bought eSport template, we have adapted our choices according to some problems with the template and the latest version of VM2. One of these these workaround lies in the Gavick connection module and Account Maintenance page of VM2. Connecting users through this module does not seem to be recognized by VM2 (latest version) because the connection module of the Maintance Account page does not display the username of the logged in user. Rather it displays: username | password. A detail post will follow to show clearly that situation and others related...

To conclude on the status of this post, I therefore understand that a team member of Gavick will work to resolve the situation and will notify me when everything will be fixed. Is that correct?

Thank you,

Jean-Philippe

Hi

Yes I've reported the tax issue already, but question is if You have updated template to the latest version?

Tell me more about this Gavick connection module. What You have in mind saying that ?