Invalid Token, while trying to save user

Hello,

Sorry for my english, i'm french...

I have a big big problem with VM2 in this template.
When a user create an account in VM2, i have always this message :

"Invalid Token, while trying to save user"

So, impossible to create customers accounts.

When I use the link "account maintenance" in a menu, account creation works, but when customers have to create account during order, we have the message "Invalid Token, while trying to save user".

Is there a solution ? My customer gets impatient and i'm starting to be afraid....

Thank you so much Gavick

For information, i have installed the latest version of the template and VM 2.0.6

I will note that I am also getting this in the new version of template as where I didn't have this problem before.

It happens when you try to submit billing information on checkout and it gives me invalid token every time with basically makes the template useless if users can't submit there billing information.

I will also note that it doesn't always happen, I have tested it a few times and it's 50/50 whether I get the token error or not. Also don't say it's a cache problem as I have cleared cache like 50 times and when the token thing happens you can't get passed it and also I have tried on multiple computers.

This is concerning to say the least as when I take my shop live I cannot have this error as people will not be able to place in order at all.

For me it's 100% not working, even after cleaning cache.

I will reinstall latest update of the template containing virtuemart 2.0.4 to see if the problem comes from the 2.0.6 version...

For me it's 100% not working, even after cleaning cache.

I will reinstall latest update of the template containing virtuemart 2.0.4 to see if the problem comes from the 2.0.6 version...

I'm using 2.0.4 and getting the token errors

For me it's 100% not working, even after cleaning cache.

I will reinstall latest update of the template containing virtuemart 2.0.4 to see if the problem comes from the 2.0.6 version...

I'm using 2.0.4 and getting the token errors

Exact. I've just tested it and ... same error.

Can the Gavick team fix it please ? Are we the only with this problem ?

I have the same problem.....with VM 2.0.4 and VM 2.0.6

We need a fix please!

we have the same problem here

Invalid Token, while trying to save user when add Shipping Address.

I have the same problem. VM 2.0.6 GK eSport 2.8.2

Invalid Token, while trying to save user when save new Shipping Address.

Please, help how to fix it!

We have the same problem.

Invalid Token, while trying to save user when save new Shipping Address.

Please, help !

Problem on VM 2.0.6 GK eSport 2.8.2

Invalid Token, while trying to save user

Please, help how to fix it!

Hello.
I have the same problem.....with VM 2.0.6 and Joomla 2.5.4

I have the same problem to....
PLEASE HELP!!!!

Hi,
same situation here, anyone from Gavickpro team - please fix this issue.

ok, I figure it out. Here's the thing:
in \templates\gk_esport\html\com_virtuemart\user\edit_address.php

at the bottom of the file before:

Code: Select all

?>
</form>

place this:

Code: Select all

echo JHTML::_('form.token');

in my example it do the trick.

Regards,
K.G.

How has this thread not been looked at mods? This template is basically useless as users cant save billing information to check out.

I'm getting invalid token every time again. This didn't happen with old versions and as you can see a ton of people are now having this problem.

Trying to search the problem on google and seems to be a joomla problem not virtuemart. Can you please send this topic to the coders as I can't use my site without people being able to save there info.

How has this thread not been looked at mods? This template is basically useless as users cant save billing information to check out.

I'm getting invalid token every time again. This didn't happen with old versions and as you can see a ton of people are now having this problem.

Trying to search the problem on google and seems to be a joomla problem not virtuemart. Can you please send this topic to the coders as I can't use my site without people being able to save there info.

Did you try my solution?

How has this thread not been looked at mods? This template is basically useless as users cant save billing information to check out.

I'm getting invalid token every time again. This didn't happen with old versions and as you can see a ton of people are now having this problem.

Trying to search the problem on google and seems to be a joomla problem not virtuemart. Can you please send this topic to the coders as I can't use my site without people being able to save there info.

Did you try my solution?

Will try it out now but the fact of the matter is there is a problem with this template that's causing this which makes this template useless until it's fixed so it need to be passed on to the coders so that people who download the template can have a working edition.

ok, I figure it out. Here's the thing:
in \templates\gk_esport\html\com_virtuemart\user\edit_address.php

at the bottom of the file before:

Code: Select all

?>
</form>

place this:

Code: Select all

echo JHTML::_('form.token');

in my example it do the trick.

Regards,
K.G.

That line is already there when I open the file...

ok, I figure it out. Here's the thing:
in \templates\gk_esport\html\com_virtuemart\user\edit_address.php

at the bottom of the file before:

Code: Select all

?>
</form>

place this:

Code: Select all

echo JHTML::_('form.token');

in my example it do the trick.

Regards,
K.G.

That line is already there when I open the file...

Unfortunately - this solution is useless

Hello, has anyone solved this problem šlabonou? Thank you for your answer Davi

Hi guys and sorry for that late response, the problem occur also when you use default Joomla template ? I'll check this and if it caused by our overrided styles we will fix this asap and release it with new template update (v. 2.9)

Hi guys and sorry for that late response, the problem occur also when you use default Joomla template ? I'll check this and if it caused by our overrided styles we will fix this asap and release it with new template update (v. 2.9)

Hello, all original styles are disabled joomla - a clean installation of your fast start ..

The result of this report see here: http://www.sici-dilna.cz/pokladna/accou ... esscart/bt when you try to save your billing address.

If this issue is resolved soon - the better ..

Losing a good reputation with customers to whom I sent an email to either register from the old to the new shop and now it nedunguje ...

Thank you in advance ...

Hi guys and sorry for that late response, the problem occur also when you use default Joomla template ? I'll check this and if it caused by our overrided styles we will fix this asap and release it with new template update (v. 2.9)

Just add that error to modify the billing address registered users only have it if they want to create or update.

With regard to the customer without registration - data about the address and telephone number are saved.

Thus, if someone buys and registers at the same time starts this message:

Invalid token, while trying to save user

I tried on the same site as a template yourshop ptoblém and there is not.

Thus this is a mistake eSport template ....

I have the same error as every one else. I have just updated to the latest version of VM and latest version of eSport.

GARVICK SUPPORT - ARE YOU SLEEPING!!!!???? Your update is buggy and buyers cannot update their profile due to this error.

I tried the recommend php hack but it did not solve anything.

Haloo, kdy bude ta aktualizce - mám řádně zaplaceno 40 euro - byl bych teda rád,kdyby ta šablona fungovala.
Můřete prosím reagovat kdy tu chybu opravíte ? Děkuji David

Hello, when will the aktualizce - I have duly paid € 40 - So I would be happy if the template function.
Muree please respond when you correct the mistake? Thank you David

http://www.euroagricola.it/JO/



Hi, I have the same problem.
Do not send orders and after I confirm your registration data customer, I just put the fields disappear. The order is not processed.
I changed the code with this: echo JHTML :: _ ('form.token'); not be more wrong, but it has the problem just described.

Thanks for the support.

Sorry for English.

Salve , ho lo stesso problema .
Non invia gli ordini e dopo che confermo i dati di registrazione cliente , spariscono i campi appena inseriti . L'ordine non viene evaso .
Ho cambiato il codice con questo : echo JHTML::_('form.token'); non da piu errore , ma si presenta il problema appena descritto .

Grazie a tutti .

In the sample template Fruit Shop Sample Site, is not by any error.

The problem is the template e-sports. I downloaded and installed the complete demo package. I put Joomla into Italian, I have not made ​​any other changes.

Thank you.

No answer from the support team in 15 days!!! The update is broken - can you help us?

The VM update with this problem fix will be ready with new Gavern version in following week.

The VM update with this problem fix will be ready with new Gavern version in following week.

Thanks .
By Simo M.

next week and we meanwhile, leaving disgruntled customers

We are in the new week now. Do you have a date for the release and where can we find the update?

Hi

Same problema here. I can´t understand how this could happen, this is a really big bug, it´s impossible to work with this template, but the worst thing is you don´t mind about your costumers, it´s been 20 days since benvito told this bug in this forum. what happen? why don´t you fix it?

Please help
Thanks

A good day is a new week - do you have a solution?? Thank you - in a hurry ..
Gavick us for dissatisfied customers fail to pay damages.

For others - what Gavick solved - solved the Czech team:

http://www.linelab.org/virtuemart-templ ... ample/cart


One page checkout with registration and tested on a template eSport:


http://www.sici-dilna.cz/cs/pokladna/cart

If you try to enter the Czech Republic, which is currently set for the expedition.

Reduces the way from the purchase of four steps only on one side kdeje complete the buying process ...

Please, at least say something, we need to know what happen to organize our work

Are you working on it?
Are there some estimation date to be fixed?

Thanks

ok, I figure it out. Here's the thing:
in \templates\gk_esport\html\com_virtuemart\user\edit_address.php

at the bottom of the file before:

Code: Select all

?>
</form>

place this:

Code: Select all

echo JHTML::_('form.token');

in my example it do the trick.

Regards,
K.G.

Thanks, it worked here

Update is available in download section.