Template backend error

**GK User** Mon Jan 23, 2012 2:25 pm

Hi,

I have installed the template in www.proton5.com/clientes/micarroventas and shows the backend error that you can see in the attach file.

I tried to fix the issue installing again the template, but it did not work

Please, Could you fix this issue?

Tell me if you a superadmin access.

Regards.

**GK User** Mon Jan 23, 2012 5:13 pm

Please check if you have uploaded correctly all template files. Because it seems that some of the files was not correctly uploaded.

**GK User** Mon Jan 23, 2012 5:36 pm

I have the same issues. On installing the template, i get same issues, even overwritten the template once again via ftp. Still problems.

Schermafbeelding 2012-01-23 om 17.35.33.png

**GK User** Mon Jan 23, 2012 5:45 pm

Please send me an FTP and admin access to your website to dziudek[at]gavick[dot]com, because it is tottaly strange - I've few times installed this template and it is installing correctly.

**GK User** Mon Jan 23, 2012 7:24 pm

Problem SOLVED - please redownload the template package.

The issue was cause by fact that on some servers Joomla! changes template directory name to lowercase - it breaks all relations in the XML file.

Please redownload the template package and reinstall it.