Problem with homepage formatting

**GK User** Mon Jun 11, 2012 12:02 pm

Hi,

Sometimes I have my homepage destroy and haven't any formatting. When I clear the cache on the backend everything returns right at my layout. This problem is encountered on the home page and not on inner pages. Do you see where this problem may come from. (See picture attached).

**Konrad M** Mon Jun 18, 2012 10:58 am

Hi,
please read this https://www.gavick.com/documentation/jo ... ce-plugin/ and check if you have cache plugins set in correct way.

**GK User** Tue Jun 19, 2012 9:34 am

Thanks for this information

**GK User** Wed Jun 27, 2012 9:59 am

Hi,

I have do all the parameters on my website like https://www.gavick.com/documentation/jo ... ce-plugin/. I have respected the order of the cache plugins on the plugins system and activate on the template the GK Cache to "on". But that don't work. Every few days I must go to the backend to purge the expired cache to have a good formating of my homepage.

Have you a solution about that's problem.

Thanks.

**GK User** Wed Oct 17, 2012 10:56 am

Hi Gavick Team,

I have a problem with my website. Sometimes when I enter on my website I have't the desktop homepage but I think a mobile homepage on my computer. See screenshot attached please.

I must go to the backend and delete the cache and purge expired cache to have my normal homepage.
For your information, I have do all things explain on this url https://www.gavick.com/documentation/jo ... ce-plugin/ and nothing change.

**Konrad M** Wed Oct 17, 2012 12:14 pm

@abdenour do you have latest version of our template ?

**GK User** Mon Oct 22, 2012 9:49 am

Hi Konrad,

When I want do an update of the latest version of gk_finance, I obtain a blank page on the front-end.

**Konrad M** Mon Oct 22, 2012 1:38 pm

@abdenour can you send me Private Message with access to admin backend and ftp access.

**GK User** Tue Oct 23, 2012 9:21 am

Hi Konrad,

I send you my admin access on a PM Message. Thanks.

**GK User** Tue Oct 30, 2012 10:57 am

Hi Konrad,

Have you try access to my backend to found a solution ?

**Konrad M** Wed Oct 31, 2012 2:35 pm

I checked my box a few times but I didn't find any message from you.

**GK User** Wed Oct 31, 2012 5:56 pm

Sorry Konrad,

I have re-send a new PM message now. Can you check please. Thanks.

**GK User** Tue Nov 06, 2012 2:00 pm

Any response Konrad ?

**Konrad M** Wed Nov 07, 2012 5:19 pm

I checked your website on chrome firefox and IE and I never have any issue.

**GK User** Wed Nov 07, 2012 5:24 pm

Hi Konrad,

It's normal you have any issue beacause this problem comes sometimes and I must clear the cache to obtain my site normal. When I have this bug, I obtain exactly the same screen like the screenshot at the botom of those topics.