Jomsocial 2.4 Error with facebook connect

GK User
Tue Jan 17, 2012 2:42 pm
Hello,
I have a problem with the musicity template if I want to use the facebook connect in jomsocial.

Everthing work fine, if template is off. With template on, I have errors in facebook.

The problem is in the "details setting" page of jomsocial. If an existing user try to connect his account with facebook, it show an error.

Screen template on:
http://cl.ly/2O1S1344191b0x2d3Q0c

And if turned off:
http://cl.ly/0t0s3Y2g2k3Y3X1o1I3a


And sometimes a user with connected facebook account can not login. But no error apears. Only a reload of the page and than another try to login with facebook works.

http://www.metalszene.de
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Senior Boarder

GK User
Tue Jan 17, 2012 4:15 pm
It might be a temporary problem with connecting to FB, I have just checked and seen it works well, please view my attached screenshot.
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Platinum Boarder

GK User
Wed Jan 18, 2012 4:19 pm
I said it only apears with an existing account! Not if you want to creat a new one or connect via the login module! Only if a normal jomsocial account without facebook want to change it into a facebook connectet on the detail settings page!
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Senior Boarder

GK User
Thu Jan 19, 2012 10:13 am
Sorry but I don't understand you. Can you please let me know the steps to replicate the issue? What I did were that I went to your site and clicked on register link then clicked on Facebook button and it worked.

Thanks,
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Platinum Boarder

GK User
Thu Jan 19, 2012 3:04 pm
Sry, my englisch isnt the best.

Ok. In example:
1. Create a new account in joomla/jomsocial with the jomsocial form and activate it via the link in the mail
2. Login into the new account
3. Go to your settings page for "details" (
4. Click the connect to facebook button
Now the error apear

And sometimes if I want to login with facebook into a account with facebook connected, it shows
"Sorry, the Facebook account couldn't be find." Or something like that, because I can not read the error. The PopUp is to small, so I can not read the text.
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Senior Boarder

GK User
Thu Jan 19, 2012 3:57 pm
Ok thank you, I see the issue now. However if you can make sure that it's a problem from our template then PM me your backend and FTP account and I will ask a developer to debug for you.
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Platinum Boarder

GK User
Thu Jan 19, 2012 5:49 pm
Hello again,

Thanks for giving me the access info. I tried changing Jomsocial style to default and still saw the issue, please view my screenshot attached. So I think this probably is a problem of the component, please contact them for better support to fix this issue!
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Platinum Boarder


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