403 Error - Akeeba Backup and Tools Installation

I just installed the Store Box template on Joomla 2.5 using the Quickstart file.

I then successfully installed Akeeba Backup and Akeeba Tools. However, when I go to access these items I get a 403 error "access forbidden" (see attached screenshot).

joomla-403-error-(1).png

joomla-403-error-(2).png

I've checked all the permissions, my php.ini file seems in order, folder and file permissions on the server are seemingly correct.

Has anyone else experienced this? Can anyone help? I can't go forward with this project till I know I can backup my work.

Thanks!

Hi,
there is a small misunderstanding, templates, even ours, don't brake any components.
I use those Akeeba products on many sites and I have never saw this problem.

If you would buy a PRO version you would get support from Akeeba, but you're using free versions so you have to use google.

p.s.
Search also here:
1) https://www.akeebabackup.com/support/ak ... up-3x.html
2) https://www.akeebabackup.com/support/admin-tools.html

Lets face the fact, its not possible for us to provide support for not ours extensions.


Ok, did you change something in Joomla ACL ?

Go to User Manager > Options (on the top right) > Permissions > Super User > Are all settings set to allowed?

Global Configuration > Permissions > Super User > Are all settings set to allowed?

Thanks for the info. Of course the template shouldn't affect components, but I typically always install a fresh version of Joomla but this time, since I wanted demo material to populate, I used the quickstart file.

Nevertheless, I discovered that I had outdated versions of those extensions. When I used the most recent versions everything worked properly.