MatthewSchenker wrote:
I also have a family, so I understand where you're coming from. However, I have deadlines in my work. I can't tell my clients, "Sorry, I have a family, so I'm going to be a month late with what you paid for."
Come on Mate, we are not a month late. Our compromise is to release a template on every month. It's still March, isn't it?
If you were offering free templates, no one would complain. But we're paying customers. We can be sympathetic to your personal situation, but to continue being paid customers we need to know that you're improving your effort to meet release dates, provide documentation, and answer customer questions in the support forum.
I'm on this team for 2 years ago and i assure you that we improve a lot since that time. Better templates, better and more free extensions, better documentations and ... yes, it's a fact: better support.
But I 'm starting to be unable to keep track of what you're doing month to month. For example, I don't understand how your new framework works, because I cannot find good documentation on it, and you didn't answer my question in the support forum about it.
T3 Framework is not ours and was developed by Joomlart Team. You can find more info on this
page. Anyway, we will try to improve our documentation on this matter.
Mate, i do understand your opinion and i respect it.
Well, we will always try to improve, listing to you guys and be sure that your works are heard. Anyway, i need to reply on what i disagree...
Cheers