ram problem

hi,

my hosting company told me that my website is using to much ram capacity
thats why going to down several times a day.
maybe i made a mistake in admin panel when i configured but i dont think so. it wasnt before like that.

what can i do? or how gavick team can help me?

thanks
regards

Hello,

First of all please make sure that you are using cache on your website and please check if the cache time for thumbnails in all News Show Pro instances is equal or bigger tan 60-120 minutes.

thank you for reply dziudek

just in main page i have 13 copies of news show pro 4. thats all
and i checked all 13 copies thumbnails settings
cache time is 30
memory limit 128mb

and alos under the global config
Cache - Off Caching Disabled
Cache Handler - File
Cache Time - 15

according to this info what do you advice me to do?

thanks for help
regards

Hello,

First of all please make sure that you are using cache on your website and please check if the cache time for thumbnails in all News Show Pro instances is equal or bigger tan 60-120 minutes.

In this case please change in all NSP items the cache time to 240 minutes - and analyze if the RAM usage will go down in the next 48-72 hours

ok. i will inform you after 72h.
should i change anything on Global Config side?

Currently not - we will analyze effects of the mentioned change

it happened again

this is the error by the way
----------------
Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Apache/2.2.21 (Atomic) Server at balkaners.com Port 80
----------------

if you wanna check admin panel
i already sent link and pass to you by PM

Ok,

In this case please enable the cache, please set the cache time to 30-60min and please configure the gkcache and gkextcache plugin settings: http://www.gavick.com/documentation/joo ... ce-plugin/

Hi dziudek

sorry i late to reply,

actually i couldnt check yet. but i wanna ask smth.
do you think that this is happening because of joomla 3.0?
do you think that joomla 3.0 using more than ram old versions?

because i have also a website 4 languages and each language has a own joomla 2.5 folder.
and i didnt do anything like this and this site still working in the same hosting.
also all 4 languages are connecting to one database.

i will not give up till to solve this problem

It is possible but I didn't saw any official publications about this fact. But in general it is a normal tendence - newer software -> higher hardware requirements