Vimeo videos not working on Windows Phone

**GK User** Mon Jul 28, 2014 9:22 pm

Can you please help me? Vimeo videos will not play on Windows Phone. They work fine on desktop, but only a black image appears on Windows mobile. YouTube videos work fine on both desktop AND Windows Phone, but Vimeo does not.

http://eperez.tv/index.php/ep-video

Here is another example where they work on desktop, but DO NOT WORK on Windows Phone:

http://eperez.tv/index.php/allvideos

Thanks in advance,
Edwin

**GK User** Tue Jul 29, 2014 12:09 pm

Sorry but it doesn't look like template issue. The embeed code from Vimeo is just not working and you should contact with Vimeo rather that with template support. Please check the same on Beez template but probably it will be the same result.

**GK User** Tue Jul 29, 2014 11:09 pm

bkrztuk wrote:Sorry but it doesn't look like template issue. The embeed code from Vimeo is just not working and you should contact with Vimeo rather that with template support. Please check the same on Beez template but probably it will be the same result.

Thanks for your reply. According to Vimeo Support it's a problem with the template's responsive design:

http://vimeo.com/forums/help/topic:120041

"Tommy Penner Staff 3 hours ago
Hi Edwin, looks like this is an issue with the responsive design on your site - the player isn't scaling properly on *any* device, not just Windows Phone. I checked on iPhone 5s with Safari and the Moto X with Chrome for Android, in addition to IE for both WP 8 and WP 8.1."

I think I will just try another template. Hopefully others won't encounter this problem.

**GK User** Wed Jul 30, 2014 8:45 am

Could you please confirm. I just tried playing your vimeo video on the Simplicity template demo site at gavick.com and the vimeo video DOES NOT work on Windows Phone.

http://demo.gavick.com/joomla25/simplicity/

Also, Youtube videos seem to work on gavick.com

http://demo.gavick.com/joomla25/events/

This is the same problem I'm having with my website based on your Storefront template. Youtube videos work, Vimeo videos do not. Can you please explain?

Edwin

eperez wrote:
bkrztuk wrote:Sorry but it doesn't look like template issue. The embeed code from Vimeo is just not working and you should contact with Vimeo rather that with template support. Please check the same on Beez template but probably it will be the same result.

Thanks for your reply. According to Vimeo Support it's a problem with the template's responsive design:

http://vimeo.com/forums/help/topic:120041

"Tommy Penner Staff 3 hours ago
Hi Edwin, looks like this is an issue with the responsive design on your site - the player isn't scaling properly on *any* device, not just Windows Phone. I checked on iPhone 5s with Safari and the Moto X with Chrome for Android, in addition to IE for both WP 8 and WP 8.1."

I think I will just try another template. Hopefully others won't encounter this problem.

**GK User** Wed Jul 30, 2014 10:22 am

Template can't affect on your embeeded code. Really. You can try to remove this code from template.css in line 97 :

Code: Select all: max-width: 100%!important;

because this is the only part of template which have affect on this iframe element. Did you check the same article with Beez instead of looking for a problem with the template especially when it is working on other devices and only this great mobile windows platform have a problem with valid HTML code?