Contact & Reservation is not working

Steak House, food and drink theme, is now available on support forum.
GK User
Sun Dec 28, 2014 2:15 pm
hi When i submit the contact form and Reservation i can't receive the mail. but when submit the form on the page got the message submit successfully. my web address is easternpalace.net. and i attached the mailserver settings
confirm.jpg
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Fresh Boarder

GK User
Mon Dec 29, 2014 9:45 am
Hello,

Please download the latest version of the theme and check again, you can use plugins from the quickstart package or download here:
https://github.com/GavickPro/GK-Reservation-Steakhouse
https://github.com/GavickPro/GK-Contact-Steakhouse
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Moderator

GK User
Fri Jan 23, 2015 11:51 pm
it is still not working I replaced the folders but it didn´t work out. It should been send to the main mailadress of the admin, right?
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Fresh Boarder

GK User
Mon Jan 26, 2015 10:23 am
Hi,
Yes, it should be send to the admin address, but only if you didn't add the mail attribute in your shortcode, please check thisr article:
https://demo.gavick.com/wordpress/steak ... age_id=512
Try to add this attirbute with your address:
Code: Select all
email="[email protected]"

and if that won't help, please send me a PM with backend access to your website, then I'll be able to help.
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Moderator

GK User
Sun Feb 08, 2015 10:59 pm
Hey guys,

I have the same problem, I worked on it for hours now. I don´t know whats wrong. I updated Contact and Reservation, but it still does not work. I just used the standard tags for it, like:

[GK_Reservation fields="date,time,size,email,name,phone,special" email="[email protected]" email_title="Vorbestellung ueber Website"]

I also tried without the email="" tag but it does also not work, what canna do? Please help me, the website is online for a few weeks and I don´t want to struggle around with it any more.

Thanks guys!

Marquise
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Fresh Boarder

GK User
Sun Feb 08, 2015 11:59 pm
Hi,

@marquise, could you send me a PM with backend and FTP access to your website? Maybe is something wrong with yoru smpt and wp_mail function doesn't work properly? Are you receiving other mails, i.e. comments notifications from your website?
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