error while installing the template

Hi guys,

When i try to upload this John Template to my Joomla, i get an error message that it's unable to find Joomla.xml, or there is even no error message, it just returns to begin screen. Any ideas?

Hi,
maybe you tried to install Quickstart not a template file.
So please check again. This time try to install that file "gk_john_s_J!3.zip"

Thank you for the quick reply. When i install the file you mention i get following error message:

Warning
Warning: Failed to move file!
JFolder: :files: Path is not a folder. Path: /var/www/vhosts/{sitename}/httpdocs/2015/tmp/install_5541440c6243f
JFolder: :folder: Path is not a folder. Path: /var/www/vhosts/{sitename}/httpdocs/2015/tmp/install_5541440c6243f
JFolder: :files: Path is not a folder. Path: /var/www/vhosts/{sitename}/httpdocs/2015/tmp/install_5541440c6243f
JInstaller: :Install: Cannot find Joomla XML setup file

It must be something wrong with your server settings.
I've tried few seconds ago and...

john.jpg

Last hope: https://www.gavick.com/documentation/jo ... e-manually

Indeed, when i try on a different server (from myself) it works flawless. But when i try to do this on the server of the customer i get not but issues. When i try to install modules/components/templates. Any idea?

You claim: "maybe something wrong with server".....a wild guess, what it could be?

Hard to say.
Sometimes it's good idea to install whole site with all external modules and components - make a backup (Akeeba) then recover site on weaker (2nd) server in most cases it will work.

This ticket can be closed...it was somehow related to hosting. When i change to different server, everything worked perfectly