GK Contact plugin and contact form error (J3)

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GK User
Wed Jun 12, 2013 2:31 pm
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I am using the GK contact plugin as standard om the template (J3 version)
When I fill in the contact for it sends an error out.
For some reason it is trying to connect with an SSL (https://) connection after submitting.
How do I get this working?
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Wed Jun 12, 2013 2:49 pm
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Hi,

Could you provide an URL to your website?
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Thu Jul 18, 2013 1:51 pm
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I got also a error when someone using the contact form.

Error: plugins/system/plg_gkcontact/plg_gkcontact.php on line 255 (Fatal error: Cannot access protected property JException::$message )
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Thu Jul 18, 2013 1:57 pm
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Could you provide me details to your administrator area via PM ? Please remember to include link to this forum thread in message.
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Thu Jul 18, 2013 11:49 pm
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bkrztuk wrote:Could you provide me details to your administrator area via PM ? Please remember to include link to this forum thread in message.


I have send a PM. ;-)
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Wed Jul 24, 2013 1:37 pm
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bkrztuk wrote:Could you provide me details to your administrator area via PM ? Please remember to include link to this forum thread in message.


Did you received the private message?
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Thu Jul 25, 2013 10:33 am
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I've just checked inbox and there is no message from you. I've reviewed messages since 07.07.2013
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Thu Jul 25, 2013 10:44 am
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bkrztuk wrote:I've just checked inbox and there is no message from you. I've reviewed messages since 07.07.2013



Sorry my fault. I didn't push the button add at the moderator dropdown. I've send it now. Thanks.
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Mon Jul 29, 2013 8:53 am
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Still nothing in my inbox.
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GK User
Thu Dec 26, 2013 4:45 pm
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Hi!
I'm having same issue with Gk_contact plugin in Creativity Template.
Could you help me?

Fatal error: Cannot access protected property JException::$message in /xxx/xxx/xxx/htdocs/plugins/system/plg_gkcontact/plg_gkcontact.php on line 255

Thanks in advance.
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Sat Dec 28, 2013 12:45 pm
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Which Joomla! version do you use? Did you try to reinstall plugin from rest_files package?
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Wed May 07, 2014 7:22 am
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have same problem:
Fatal error: Cannot access protected property JException::$message in /*****/gk_creativity_quickstart_J30/plugins/system/plg_gkcontact/plg_gkcontact.php on line 255

When the form is correctly filled, the message occurs.
when the form is empty and I click "send" - then nothing happens, only site refreshes.

Did you guys find out what whas the problem in this post?

website: www.granatowi.pl
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Thu May 08, 2014 9:38 am
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Please try to download rest_files package and install contact plugin again if the problem come back after reinstallation please provide me access details via PM,
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Thu May 08, 2014 9:55 am
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thank you for you answer.
I have already tried to reinstall the plugin, but the problem in my case was related to email configuration settings (php, smtp, sendmail).
I switched to sendmail and it started to work - before it was SMTP and it did not work (dont want to use php).

My suggestion would be to put an error message to this plugin which would give us the information that the plugin works correctly but the site configuration may be wrong.
In my case, that would save me some time (especially when you send the form, site refreshes but you have no feedback at all).

Other thing - when the mail is sent, site refreshes itself and to see the message that the email is sent, you need to scroll down.
Do you have any suggestions how to put this information visible straight after sending the form?

thanx for your help,
daV
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Mon May 12, 2014 8:15 am
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The problem is that the plugin use regular Joomla! mail configuration and if the Joomla don't output any errors our plugin also. That's why it is important to check whether any mails are working like password reset - then you are whether it is plugin or configuration issue.
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Mon May 12, 2014 8:18 am
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True. Hopefully this will be a tip for future users.

Any suggestions about my last question?
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Mon May 12, 2014 8:40 am
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Could you give me your site URL ? It is always easier to check CSS/HTML code on live site.
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Mon May 12, 2014 8:48 am
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Thu May 15, 2014 9:50 pm
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Please open template/layouts/default.php and find this code :

Code: Select all
<?php if(count($app->getMessageQueue())) : ?>
      <jdoc:include type="message" />
      <?php endif; ?>


then please cut it and paste in the same file but few lines before right before this part :

Code: Select all
<?php if($this->API->modules('intro')) : ?>
<div class="gk-intro">
        <jdoc:include type="modules" name="intro" style="<?php echo $this->module_styles['intro']; ?>" />
</div>
<?php endif; ?
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Wed Jun 11, 2014 4:33 am
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I am having this same problem! I have re-installed the plugin. can someone PLEASEEE HELP ME!!!! www.BenjaminMcDonnell.com
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Wed Jun 11, 2014 10:39 pm
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Do you use Joomla! 2.5 or 3.x?
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Thu Jun 12, 2014 4:28 pm
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Sames issue. Joomla 3.3.1 - I realized I posted in the wrong forum.

https://www.gavick.com/forums/creative- ... 23#p182523
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Fri Jun 13, 2014 11:22 am
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rest_files already contains plugin in version 1.2 which resolves this issue.
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Fri Jun 13, 2014 4:20 pm
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bkrztuk wrote:rest_files already contains plugin in version 1.2 which resolves this issue.

I try to install that zip and get this:

Warning
JInstaller: :Install: Cannot find Joomla XML setup file

Sorry, am I missing something?
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Sat Jun 14, 2014 2:26 pm
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Bump
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Sat Jun 14, 2014 3:16 pm
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Rest_files can't be install, you need to unzip it and there you will find plugin which you can install. Please read more here » Description of files structure in rest_files packages – GavickPro Documentation
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Sat Jun 14, 2014 3:30 pm
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Thank you for the response.

Here is a screencast of my error. The plugin will not install.

I am not trying to install the entire rest files .zip file.

http://screencast.com/t/0DystNQcG9

Thanks again.
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Sun Jun 15, 2014 8:04 am
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Having the same problem trying too install the ply_gkcontatc.zip file
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Sun Jun 15, 2014 2:17 pm
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OMG, the 24/7 support here sucks! 24/7 support with a 96 hour wait time...HA!

The fix:

The plg_gkcontact.xml has one of its element incorrectly defined for Joomla 3.x.

1. Download the plg_gkcontact.zip from the REST Files.
2. Unzip
3. Open plg_gkcontact.xml
4. Change the base element on line 2 from "install" to "extension"
5. Change the closing tag on line 141 from "install" to "extension"
6. Rezip
7. Uninstall plugin on your site
8. Resintall modified zip
9. Have a happy father day all you Dad's
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Mon Jun 16, 2014 1:11 pm
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Please try to check package again - files were overwrite on server few days ago but maybe the link in our download still direct to the old file. I've just checked this package and the installation goes fine.
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Mon Aug 11, 2014 3:43 pm
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I have a problem with GK Contact too. Ive reinstall it, but it use https protocol to send mail. How can i fix it?
Site http://baklaga.com
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Tue Aug 12, 2014 8:39 am
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Template just use regular Joomla sending mail there is no sending process created by us. Regular contact form is working fine?
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Tue Aug 12, 2014 5:29 pm
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Thanks for hosting problem was solved. They found error in /plugins/system/plg_gkcontact/plg_gkcontact.php
This was wrong
Code: Select all
$cur_url = (!empty($_SERVER['HTTPS'])) ? "https://".$_SERVER['SERVER_NAME'].$_SERVER['REQUEST_URI'] : "http://".$_SERVER['SERVER_NAME'].$_SERVER['REQUEST_URI'];

and this works fine
Code: Select all
$cur_url = ((!empty($_SERVER['HTTPS'])) && ($_SERVER['HTTPS']!='off')) ? "https://".$_SERVER['SERVER_NAME'].$_SERVER['REQUEST_URI'] : "http://".$_SERVER['SERVER_NAME'].$_SERVER['REQUEST_URI'];
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Wed Aug 13, 2014 9:10 am
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Did they provide you any additional informations? The problems was related with redirect to HTTPS protocol?
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Wed Aug 13, 2014 9:38 am
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They only said that problem was in php and they solved it.
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Mon Aug 18, 2014 3:48 pm
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Ok, if the problem come back please let us know because there are no similar issues on other customers.
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Wed Feb 04, 2015 9:20 pm
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Hi, i have the same problem. After i fill all fields in contact form i get this massage:


Fatal error: Cannot access protected property JException::$message in /plugins/system/plg_gkcontact/plg_gkcontact.php on line 212


First of all i change i make some changes in email sending configuration (php, smtp, sendmail) - no results
Then i update plugin, from restfiles.zip to ver. 1.1 - no results

site: metropolitalnetargipracy.pl
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