Gk Contact dosen't send emal in creativity

Questions related to the configuration of Joomla, Templates, and Security related questions/issues
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GK User
Thu Jun 06, 2013 12:06 pm
Hello,


First i thank you for the good work you made. Well, i have a problem with my plugin gk contact, my website is online, I've installed the Creativity quickstart, everything works well, except the gk contact plugin, it dosen't send emails, just return a message "Your message is send!" but i get nothing in my email-box, i've checked spam but nothing.
I need to fixe this issue, thank you so much
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teitbite
Thu Jun 06, 2013 6:02 pm
Hi

Please send me an access to joomla panel. I'll see mail configuration.
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GK User
Mon Jun 10, 2013 9:14 am
Hi teitbite,

I sent you the codes, thanks in advance teitbite.
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teitbite
Mon Jun 10, 2013 9:48 am
Hi

Mail configuration in joomla looks correct, but the information mail in contacts are not. I'm not 100% sure if it's being used, but You may try to set a correct one instead of [email protected] or [email protected] . Please try this and let me know. If this will not work than it's possible Your server resticts using mail() function and You will need to use SMTP instead.
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GK User
Mon Jun 10, 2013 12:43 pm
Hi


Thanks for the reply teitbite, it's just that I don't understund how does the plugin know witch contact form he has to work with, should I give a specific name for the contact form?


Thank you so much.
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teitbite
Tue Jun 11, 2013 8:48 am
Hi

Contact form is being attached by ID. You can choose which one to show in menu item options in joomla panel.
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GK User
Tue Jun 11, 2013 10:29 am
Hi teitbite,


Thanks, I understund that, but I can't find where I have to put the contact form ID, can you please give me steps or a link to a tutorial for that, I can't find the field for that in the menu item and in the plugin too.


Cordially.
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teitbite
Wed Jun 12, 2013 9:41 am
Hi

You need to edit menu item (or create a new one). Select a type as "Single contact", than on the right side You will find a place to select one of prepared contacts to be shown on this page.
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GK User
Fri Aug 16, 2013 5:25 pm
Hi Teibite,

I cant locate the contact thats in the creativity quickstart at the bottom, whhere do i edit it?
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GK User
Mon Aug 19, 2013 3:57 pm
found it :)
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teitbite
Wed Aug 21, 2013 12:50 am
Hi

Ok. Glad to here You got it sorted out :)
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teitbite
Wed Jan 29, 2014 1:58 pm
Hi

I got a PM about this exact issue from @pah8000 . Can You please share the solution with us if it was a different one, so other users can benefit ?
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GK User
Mon May 26, 2014 7:42 am
Hello so i would like to ridirect the gkcontact form such that once a user clicks send it take me to a different page, e.g a thank you page. how can i achieve this>
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teitbite
Mon May 26, 2014 9:10 am
Hi

This is an ordinary module, to have a thank You page it has to be a component with multiple views. There is a thank You message after a welled filled form.
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GK User
Fri Jun 06, 2014 2:39 pm
Hi, i use the contactform plugin in creativity template, but after you click send message it reloads the homepage.
I cannot see a thank you or something that confirms the email has beent sent.

I think that some people may think it didnt work.

what can i or we do about this?
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teitbite
Sat Jun 07, 2014 7:12 am
Hi

Please tell me the url to contact page of Your site.
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GK User
Sat Jun 07, 2014 9:35 am
url now: http://www.cafe-pol.nl/new/

if this link doesnt work i moved the site to

http://www.cafe-pol.nl

thanks
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Expert Boarder

teitbite
Mon Jun 09, 2014 10:07 am
Hi

Please add this to override.css and make sure override is enabled in template settings:

Code: Select all
#system-message-container { display: block !important; }
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GK User
Tue Jun 10, 2014 9:26 am
i added

#system-message-container { display: block !important; }

to override.css, its enabled in template settings but nothing happens after sending a form.

Anything else i can try?
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teitbite
Wed Jun 11, 2014 7:59 am
Hi

I can see it's working. Please take a look at the screen:
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GK User
Wed Jun 11, 2014 2:34 pm
I can see it now, but i think most people wont because the message is located under the big pictures. Is it not possible to load a thank you page after sending the message?
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teitbite
Thu Jun 12, 2014 11:01 pm
Hi

I'm afraid not, becuase it was not made this way, but You may try with this code instead the one I've told You last time:

Code: Select all
#system-message-container {
    position: fixed;
    top: 50%;
    width: 100%;
    z-index: 1000000;
}


this will show the message in the middle of the screen and dissapear after couple of seconds. At least in theory :/
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GK User
Tue Jun 17, 2014 2:31 pm
hello, my form "gk contact" does not work.
I've tried all the solutions listed in this post but does not work.
My email settings are correct, emais receipt system.
I have configured the plug-in and mail and title.

When I click on "send message" module redirect me to / index.php but does not send the information.
I have also tried to change my email smtp settings, but that does not work.
can you help?
I'm using google translate, I ask you, write short sentences, please.
https://www.eco-taxi.es
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teitbite
Wed Jun 18, 2014 8:54 pm
Hi

Please update template and plugin to the latest version than send me an access to joomla panel.
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GK User
Fri Jun 20, 2014 4:48 pm
thanks for answering!
I think everything is completely updated.
I step access ...
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teitbite
Sat Jun 21, 2014 12:34 pm
Hi

I cannot find anything wrong either. Maybe Your server has mail() function disabled, please try to configure Your SMTP account. This will tell us more about the issue.
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GK User
Wed Jun 25, 2014 11:45 am
teitbite wrote:Hi

I'm afraid not, becuase it was not made this way, but You may try with this code instead the one I've told You last time:

Code: Select all
#system-message-container {
    position: fixed;
    top: 50%;
    width: 100%;
    z-index: 1000000;
}


this will show the message in the middle of the screen and dissapear after couple of seconds. At least in theory :/




This works but not the part the message dissapears. If we can fix that its a great solution!
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Expert Boarder

teitbite
Thu Jun 26, 2014 9:42 pm
Hi

If this is not hidding on Your site than it may be because of a javascript conflict. Please tell me an url to Your site.
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GK User
Fri Jun 27, 2014 10:17 am
www.cafepol.nl

thanks for looking
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teitbite
Sun Jun 29, 2014 10:42 pm
Hi

You have this code in override.css:

Code: Select all
#system-message-container {
    display: block !important;
}


remove it and message will hide.
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GK User
Mon Jul 07, 2014 11:13 am
thanks!
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