Zendesk and Financial Business Template

Professional Business Joomla template for corporate and business websites suitable for showing stock quotes, up to date news, portfolio management resources or international market data.
GK User
Wed Oct 17, 2012 2:27 pm
Hello,
I need to embed a piece of code to enable the help desk software Zendesk (http://www.zendesk.com) in my Joomla 2.5.6. site http://www.xpress.cl.
I use the template "Business Finance (gavern v2.11)" and the Zendesk instructions are that I must to embed the piece of code just before the command "/body" of the page i want to display the tab.

First I tried to embed the code in the template field "copyright", and the tab appears and functions correctly, but the main menu of the template is over the window popup when you click in tab (view in http://www.xpress.cl and click in "SOPORTE" tab in the right side).

Next, i tried to embed the code in the templates/gk_finace_business/layouts/default.php just before the command "/body" but the effect is the same.

Where I can embed the code or how i make the menu is under Zendesk Windows popup.

the piece of code is as follows (i changed the domain for xxxxxxxxx):
Code: Select all
/ * Zendesk Tab * /
<script type="text/javascript" src="//assets.zendesk.com/external/zenbox/v2.5/zenbox.js"> </ script>
<style type="text/css" media="screen, projection">
@ import url (/ / assets.zendesk.com/external/zenbox/v2.5/zenbox.css);
</ style>
<script type="text/javascript">
if (typeof (Zenbox)! == "undefined") {
Zenbox.init ({
dropboxID: "20105846",
url: "https://xxxxxxxxx.zendesk.com"
tabID: "Support"
tabColor: "blue"
tabPosition: "Right"
});
}
</ script>


thanks,
Nibaldo
User avatar
Junior Boarder

GK User
Wed Oct 17, 2012 3:08 pm
Hi

Try placing before </head> on ../gk_financial_business/layouts/default.php

Code: Select all
<script type="text/javascript" src="http://assets.zendesk.com/external/zenbox/v2.5/zenbox.js"></script>
    <style type="text/css" media="screen, projection">
    @import url("http://assets.zendesk.com/external/zenbox/v2.5/zenbox.css");
    </style>
    <script type="text/javascript">
    if (typeof (Zenbox)! == "undefined") {
    Zenbox.init ({
    dropboxID: "20105846",
    url: "https://xxxxxxxxx.zendesk.com"
    tabID: "Support"
    tabColor: "blue"
    tabPosition: "Right"
    });
    }
    </script>


Cheers
User avatar
Platinum Boarder

GK User
Wed Oct 17, 2012 8:31 pm
not work.
not even see the tab.
User avatar
Junior Boarder


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